This is an independent directory. We are not affiliated with LG, and the technicians listed are independent repair companies, not the manufacturer.
LG ice makers include Slim SpacePlus ice system, dual ice makers, and Craft Ice (round ice spheres). The technicians listed by state and city below are independent and work on LG and other brands.
LG Ice and Freezer Features
Craft IceA separate ice maker that makes slow-melting round ice spheres alongside regular cubes.
Craft Ice+A ThinQ app setting that speeds up Craft Ice production at some cost to sphere shape and clarity.
Slim SpacePlus Ice SystemLG's space-saving ice system on French door models, offered with dual ice makers on some models.
Double FreezerFrench door models with two tiers of pull-out freezer drawers instead of one large drawer.
Counter-depth column freezerA single-door upright freezer with a No Frost cooling system, sized to sit flush with counters.
Common LG Ice Maker and Freezer Problems
- Ice maker not making ice. Lower the freezer setting, confirm the ice maker is switched on and the panel is unlocked, then allow 24 hours. Source: LG USA - If Your LG Refrigerator Is Not Making Ice or Not Making Enough
- Ice maker frozen / ice buildup. Ice forming at the bottom of the freezer points to a blocked drain, so unplug the unit and leave the doors open until all the ice melts, which can take one to three days. Source: LG USA - LG Refrigerator: Troubleshooting Ice Buildup in an LG Refrigerator
- Ice maker leaking / tray overfilling. Overfilling is usually a water pressure problem, so check pressure at an outside faucet and adjust the supply valve or add a regulator before running the ice maker test. Source: LG USA - LG Refrigerator: Why is the ice tray overfilling with water?
- Frost buildup in freezer. Confirm the freezer and fridge settings, make sure nothing keeps the door from closing and clean or reseat the door gasket, then watch it for 4 to 6 hours. Source: LG USA - LG Refrigerator: Frost Buildup - Freezer Only
- Craft Ice maker leaking. Partially close the supply valve, lower the freezer to 0°F or colder and check that the door gasket seals, since high pressure or warm air can cause it. Source: LG USA - LG Refrigerator: Why is the ice tray overfilling with water?
- Water or ice at the bottom of the freezer. Defrost water may be bypassing the drain tray, so unplug the unit, leave the doors open until all ice melts, then restart it. Source: LG USA - LG Refrigerator Troubleshooting: Leaking Inside My LG Refrigerator
LG Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| FF | Freezer fan motor fault. Source: LG USA - LG Refrigerator Error Codes |
| IF | Ice maker fan fault. Source: LG USA - LG Refrigerator Error Codes |
| FS | Freezer temperature sensor fault. Source: LG USA - LG Refrigerator Error Codes |
| dS | Defrost temperature sensor fault. Source: LG USA - LG Refrigerator Error Codes |
| dH | Defrost heating fault: the defrost sensor did not warm up enough within the expected time after defrost began. Source: LG USA - LG Refrigerator Error Codes |
| IS | Ice maker temperature sensor fault. Source: LG USA - LG Refrigerator Error Codes |
| gF | Water flow sensor fault. Source: LG USA - LG Refrigerator Error Codes |
Testing or Resetting an LG Ice Maker
On ice makers with a tray, press and hold the test button under the tray for about three seconds (models without a tray use a paper clip through the access hole) until the tray or arms turn, with a towel underneath; a new install allows only one test in the first two hours. Source: LG USA - LG Refrigerator: Why is my refrigerator not making ice?
Care LG Recommends
- For steady ice production, set the freezer to -4°F or colder and allow 24 hours after a change. Source: LG USA - LG Refrigerator: Why is my refrigerator not making ice?
- Replace the water filter if it has been in use longer than six months, and run about 2.5 gallons through the dispenser afterward to purge air. Source: LG USA - If Your LG Refrigerator Is Not Making Ice or Not Making Enough
- Clean the door gaskets with warm water or mild detergent and keep food from blocking the doors, since leaky seals cause freezer frost. Source: LG USA - LG Refrigerator: Frost Buildup - Freezer Only
- Most models default to 0° in the freezer and 37° in the fresh-food section; confirm both settings before looking for other causes of frost. Source: LG USA - LG Refrigerator: Frost Buildup - Freezer Only
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