A KitchenAid ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by KitchenAid. If your appliance is still under manufacturer coverage, contact KitchenAid directly.
Who Works on KitchenAid Ice Makers Near Short Pump
Within 30 miles of Short Pump there are 40 appliance repair companies in our data. Other nearby bases include Richmond (25), Mechanicsville (5), and Ashland (3). Distances run up to about 16 miles. No company within 90 miles of Short Pump mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Fusion HVAC & Appliance Repair, about 1.4 miles away. Rated companies nearby average 4.2 stars across 31 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Appliance repair companies in range (30 mi) | 46 |
|---|---|
| Listed as refrigerator repair | 8 |
| Name refrigeration work in their listing | 9 |
| Listing Saturday hours | 21 |
| Three nearest companies, miles away | 1.4, 3.7, 4.5 |
| Rated 4.5 stars or higher (10+ reviews) | 11 |
The leading options for Short Pump are Appliance Doctor Inc (3.7 miles away, based in Glen Allen, 4.8 stars from 119 reviews); Fusion HVAC & Appliance Repair (1.4 miles away, based in Richmond, 4.9 stars from 460 reviews, lists Saturday hours); Mr. Appliance of Richmond (6.8 miles away, based in Richmond, 4.8 stars from 1,293 reviews); Mr. E Appliance Service (10.2 miles away, based in Richmond, 4.5 stars from 312 reviews, lists Saturday hours).
Which KitchenAid Ice Maker Do You Have?
Know which KitchenAid ice maker you have before you call: KitchenAid sells 15-inch undercounter ice maker (Clear Ice Technology), In-Door-Ice system, in-freezer ice maker, and undercounter freezer-drawer ice maker. Freezer styles include four-door refrigerator, side-by-side refrigerator, undercounter refrigerator/freezer drawers, and bottom-freezer refrigerator.
KitchenAid Ice and Freezer Features
What Makes KitchenAid Ice Maker Repairs Different
The units run a defrost cycle with a defrost heater, and meltwater flows to a drain pan, which explains sizzling or gurgling sounds. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
Common KitchenAid Ice Maker and Freezer Problems
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice maker not making ice. Check that the water line is connected, the valve is fully open and the line is not kinked, confirm the freezer is at 0 to 5°F, then reset the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
The KitchenAid Ice Maker Test
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
Signs Your KitchenAid Ice Maker Needs a Technician
- Ice maker or ice compartment frozen over
- Ice maker clicks or hums but does not fill
- Water dispenser works but the ice maker does not
How an Ice Maker Service Call Usually Goes in Short Pump
Not sure it is a KitchenAid problem? The general pages cover every brand: ice maker repair in Short Pump and freezer repair in Short Pump.
Keeping a KitchenAid Ice Maker and Freezer Running
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
What KitchenAid Ice Maker and Freezer Repairs Cost
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
Around Short Pump
Most ice maker calls in Short Pump come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
How to Choose a Freezer and Ice Maker Technician Near Short Pump
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you also repair the water dispenser and supply line?
- Can you get the ice maker assembly or valve for my model quickly?
KitchenAid Ice Maker & Freezer Repair FAQs: Short Pump, VA
Is this KitchenAid customer service?
Do you repair KitchenAid standalone freezers too?
Is there a reset button on my ice maker?
How do I find a technician who knows KitchenAid ice makers?
Related Repair Pages for Short Pump
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Short Pump technician whether to look at water supply, cold air or the KitchenAid ice maker itself.