A freezer that quietly stops freezing costs more than the repair once the food inside is lost, so speed matters more here than with most appliances. This page lists independent appliance repair companies serving Short Pump and the Henrico County area, with companies that mention freezer or refrigeration work shown first.
Local Freezer Repair in Short Pump, VA
Within 30 miles of Short Pump there are 40 appliance repair companies in our data. Other nearby bases include Richmond (25), Mechanicsville (5), and Ashland (3). Distances run up to about 16 miles. Nearest on the list: Fusion HVAC & Appliance Repair, around 1.4 miles out. 9 of them mention freezer or refrigeration work in their listing or website. Across 31 rated companies, the average public rating is 4.2 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listing Saturday hours | 21 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 11 |
| Refrigerator repair in their categories | 8 |
| Mention refrigerators, freezers or ice makers | 9 |
| Appliance repair companies in range (30 mi) | 46 |
| Three nearest companies, miles away | 1.4, 3.7, 4.5 |
The leading options for Short Pump are Fusion HVAC & Appliance Repair (1.4 miles away, based in Richmond, 4.9 stars from 460 reviews, lists Saturday hours); Mr. Appliance of Richmond (6.8 miles away, based in Richmond, 4.8 stars from 1,293 reviews); Sears Appliance Repair (10.3 miles away, based in North Chesterfield, 4.2 stars from 332 reviews, lists Saturday hours); Appliance Doctor Inc (3.7 miles away, based in Glen Allen, 4.8 stars from 119 reviews).
Freezer Problems Worth a Service Call
- Clicking, buzzing or a loud fan
- Food is soft or ice cream will not stay firm
- Heavy frost on the back wall or around the door
- Compressor hums but will not start
What Usually Goes Wrong
Inside a Freezer Repair Visit
Troubleshooting first? Start with repair or replace a freezer or ice maker? or freezer not freezing.
Freezer Safety Notes
The Refrigerator Safety Act requires household refrigerators to have a door mechanism, usually a magnetic latch, that lets the door be opened from the inside, so older latch-door units carelessly stored or discarded where children can reach them remain a suffocation hazard. Source: CPSC - Refrigerator Safety Act (archived)
Keeping the condenser coils clean helps older refrigerators run efficiently; the owner's manual explains how to clean them safely. Source: U.S. DOE Energy Saver - Consumer Guide to Kitchen Appliances
Freezer Repair Cost Ranges
Most freezer repairs come down to one part and an hour or two of labor, which is why many are worth pricing before you shop for a new freezer. Published ranges:
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the freezer repair cost guide and when to repair or replace.
Freezer and Ice Maker Notes for Short Pump, VA
Most freezer calls in Short Pump come down to the same handful of parts: the defrost system, a fan, the temperature control, the door gasket and dirty condenser coils.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Hiring a Repair Company in Short Pump
- Can you give a written estimate before ordering parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Is your company licensed where my state requires it, and insured?
Freezer Repair FAQs: Short Pump, VA
Can I keep a freezer in the garage?
Do you cover Short Pump and nearby towns?
Can a technician fix a deep freezer?
Why is my freezer warm but the motor is running?
Ice Maker and Freezer Repair by Brand in Short Pump
Freezer Repair Near Short Pump
Write down the model and serial number from the label (inside the door frame, on a side wall or at the back of a chest freezer) and note any code on the display. It saves a Short Pump technician a trip for parts.