A KitchenAid ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near Innsbrook
40 repair companies serve Innsbrook from within 30 miles. The rest are spread across Richmond (25), Mechanicsville (5), and Ashland (3). Nearest on the list: Appliance Doctor Inc, around 1.8 miles out. No company within 90 miles of Innsbrook mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 31 rated companies in range average 4.1 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Name refrigeration work in their listing | 10 |
|---|---|
| Open on Saturdays (per listing) | 22 |
| Listed as refrigerator repair | 9 |
| Companies within 30 miles | 47 |
| With 4.5+ stars and at least 10 reviews | 11 |
| Three nearest companies, miles away | 1.8, 3.0, 3.6 |
First up for Innsbrook: Appliance Doctor Inc (1.8 miles away, based in Glen Allen, 4.8 stars from 119 reviews); Fusion HVAC & Appliance Repair (3.0 miles away, based in Richmond, 4.9 stars from 460 reviews, lists Saturday hours); Mr. Appliance of Richmond (4.6 miles away, based in Richmond, 4.8 stars from 1,293 reviews); Mr. E Appliance Service (8.4 miles away, based in Richmond, 4.5 stars from 312 reviews, lists Saturday hours).
Which KitchenAid Ice Maker Do You Have?
KitchenAid ice makers come in several designs, including undercounter freezer-drawer ice maker, dual ice makers, In-Door-Ice system, and 15-inch undercounter ice maker (Clear Ice Technology), and each one fails in its own way. On the freezer side, KitchenAid sells side-by-side refrigerator, undercounter refrigerator/freezer drawers, built-in side-by-side refrigerator, and French door refrigerator (bottom freezer).
Know Your KitchenAid Ice Maker
How KitchenAid Ice Makers and Freezers Work
The undercounter ice makers need 30 to 120 psi of water pressure, and a dirty air-cooled condenser can cut output to little or no ice and overheat parts. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
KitchenAid Symptoms and First Checks
- Ice maker leaking. Break up ice blockages gently with a plastic or wooden handle and check that the fill cup sits directly under the fill valve spigot. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Testing or Resetting a KitchenAid Ice Maker
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Freezer Problems Worth a Service Call
- Compressor hums but will not start
- Freezer is too cold and freezing everything solid
- Heavy frost on the back wall or around the door
What Gets Fixed on a Innsbrook Freezer Call
Not sure it is a KitchenAid problem? The general pages cover every brand: ice maker repair in Innsbrook and freezer repair in Innsbrook.
Care KitchenAid Recommends
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
KitchenAid Repair Cost Ranges
A KitchenAid ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
- When the water filter was last changed
What Innsbrook Owners Should Know
Most ice maker calls in Innsbrook come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Questions to Ask a Innsbrook Repair Technician
- How often do you repair KitchenAid ice makers, including door-mounted ones?
- What is the service call or diagnostic fee, and is it applied to the repair?
- What guarantee do you give on parts and labor?
KitchenAid Ice Maker & Freezer Repair FAQs: Innsbrook, VA
Which Innsbrook technicians work on KitchenAid?
Do you work for KitchenAid?
Can the same technician fix my KitchenAid chest or upright freezer?
More Freezer and Ice Maker Repair in Innsbrook, VA
KitchenAid Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.