If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with KitchenAid. Listed companies are independent technicians who repair KitchenAid ice makers and freezers along with other brands.
Who Works on KitchenAid Ice Makers Near Knoxville
Our data shows 38 appliance repair companies inside a 30-mile radius of Knoxville. 20 of them are based in Knoxville itself, and the rest are spread across Maryville (3), Lenoir City (3), and Sevierville (3). Distances run up to about 29 miles. No company within 90 miles of Knoxville mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Doctor Appliance, about 1.1 miles away. Across 36 rated companies, the average public rating is 4.4 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listed as refrigerator repair | 11 |
|---|---|
| Distance to the three closest (mi) | 1.1, 1.4, 1.5 |
| Open on Saturdays (per listing) | 19 |
| Rated 4.5 stars or higher (10+ reviews) | 19 |
| Companies within 30 miles | 38 |
| Mention refrigerators, freezers or ice makers | 13 |
The leading options for Knoxville are ProTech Appliance Repair, Inc. (2.2 miles away, 4.9 stars from 270 reviews, lists Saturday hours); Sears Appliance Repair (5.8 miles away, 4.2 stars from 260 reviews, lists Saturday hours); Mr. Appliance of Knoxville (7.8 miles away, 4.6 stars from 1,973 reviews); Fuse Service HVAC & Appliance Repair Knoxville (22.0 miles away, based in Sevierville, 4.9 stars from 84 reviews).
KitchenAid Ice and Freezer Designs
KitchenAid ice makers come in several designs, including undercounter freezer-drawer ice maker, dual ice makers, In-Door-Ice system, and in-freezer ice maker, and each one fails in its own way. Freezer styles include undercounter refrigerator/freezer drawers, side-by-side refrigerator, four-door refrigerator, and built-in side-by-side refrigerator.
Know Your KitchenAid Ice Maker
What a KitchenAid Technician Deals With
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
Refrigerator ice makers come in several styles, switched by a wire shutoff arm (which a full bin lifts to the off position), an on/off switch on the ice maker or the freezer door wall, or the control panel menu on digital models. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Symptoms and First Checks
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
The KitchenAid Ice Maker Test
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
Signs Your KitchenAid Ice Maker Needs a Technician
- Ice will not dispense even though the bucket is full
- Small, hollow or misshapen cubes
- An ice maker light or error code on the display
What Gets Fixed on a Knoxville Freezer Call
More local options for any brand: ice maker repair in Knoxville and freezer repair in Knoxville.
Care KitchenAid Recommends
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
What KitchenAid Ice Maker and Freezer Repairs Cost
Price the repair before replacing a KitchenAid refrigerator or freezer. Published ranges for common jobs:
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- When the water filter was last changed
Local Notes for Knoxville
Most ice maker calls in Knoxville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
Questions to Ask a Knoxville Repair Technician
- How often do you repair KitchenAid ice makers, including door-mounted ones?
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
KitchenAid Ice Maker & Freezer Repair FAQs: Knoxville, TN
Is my KitchenAid ice maker worth repairing?
Can the same technician fix my KitchenAid chest or upright freezer?
Why is my ice maker making tiny cubes?
Other Refrigeration Repair in Knoxville
KitchenAid Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.