A KitchenAid ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Johnson City list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by KitchenAid. If your appliance is still under manufacturer coverage, contact KitchenAid directly.
KitchenAid Ice Maker & Freezer Repair Near Johnson City
18 repair companies serve Johnson City from within 30 miles. 4 of them are based in Johnson City itself, and the rest are spread across Bristol (3), Kingsport (3), and Greeneville (3). The farthest listed company is about 27 miles out. 1 lists KitchenAid specifically. Nearest on the list: Sears Appliance Repair, around 0.2 miles out. Across 18 rated companies, the average public rating is 4.4 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Refrigerator repair in their categories | 5 |
|---|---|
| Mention refrigerators, freezers or ice makers | 6 |
| Distance to the three closest (mi) | 0.2, 2.4, 3.4 |
| Companies within 30 miles | 18 |
| Mention KitchenAid | 1 |
| Listing Saturday hours | 7 |
| Rated 4.5 stars or higher (10+ reviews) | 8 |
The leading options for Johnson City are Sears Appliance Repair (0.2 miles away, 4.4 stars from 277 reviews, lists Saturday hours); Mr. Appliance of the Tri-Cities (7.4 miles away, based in Gray, 4.5 stars from 1,004 reviews); Real-Time Appliance Repairs (3.5 miles away, 4.4 stars from 7 reviews, lists Saturday hours); Sears Appliance Repair (15.9 miles away, based in Kingsport, 4.5 stars from 174 reviews, lists Saturday hours).
Which KitchenAid Ice Maker Do You Have?
Know which KitchenAid ice maker you have before you call: KitchenAid sells in-freezer ice maker, In-Door-Ice system, 15-inch undercounter ice maker (Clear Ice Technology), and dual ice makers. Freezer styles include side-by-side refrigerator, undercounter refrigerator/freezer drawers, built-in side-by-side refrigerator, and four-door refrigerator.
KitchenAid Ice and Freezer Features
What a KitchenAid Technician Deals With
The units run a defrost cycle with a defrost heater, and meltwater flows to a drain pan, which explains sizzling or gurgling sounds. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
The undercounter ice makers need 30 to 120 psi of water pressure, and a dirty air-cooled condenser can cut output to little or no ice and overheat parts. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
What KitchenAid Says to Check First
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice maker leaking. Break up ice blockages gently with a plastic or wooden handle and check that the fill cup sits directly under the fill valve spigot. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Testing or Resetting a KitchenAid Ice Maker
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
Signs Your KitchenAid Ice Maker Needs a Technician
- Ice clumping in the bucket
- Water leaking from the ice maker or dispenser
- Small, hollow or misshapen cubes
What Gets Fixed on a Johnson City Ice Maker Call
Not sure it is a KitchenAid problem? The general pages cover every brand: ice maker repair in Johnson City and freezer repair in Johnson City.
Keeping a KitchenAid Ice Maker and Freezer Running
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
KitchenAid Repair Cost Ranges
Price the repair before replacing a KitchenAid refrigerator or freezer. Published ranges for common jobs:
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
- When the water filter was last changed
What Johnson City Owners Should Know
Most ice maker calls in Johnson City come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
Hiring a Repair Company in Johnson City
- Is your company licensed where my state requires it, and insured?
- Can you give a written estimate before ordering parts?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
KitchenAid Ice Maker & Freezer Repair FAQs: Johnson City, TN
Why are my ice cubes small or hollow?
Do you work for KitchenAid?
How do I find a technician who knows KitchenAid ice makers?
Related Repair Pages for Johnson City
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your KitchenAid display shows and when it appears. It helps a Johnson City technician bring the right parts.