When an ice machine in Knoxville slows down or stops, the cause is usually water supply, scale, a drain or pump problem, a dirty condenser or a control fault. This page lists independent appliance repair companies serving Knoxville and the Knox County area, with companies that mention ice machines or refrigeration work shown first.
Who Repairs Ice Machines Near Knoxville
We found 38 appliance repair companies within 30 miles of Knoxville. 20 list an address in Knoxville, and other nearby bases include Maryville (3), Lenoir City (3), and Sevierville (3). Distances run up to about 29 miles. The closest is Doctor Appliance, about 1.1 miles away. The 36 rated companies in range average 4.4 stars.
Companies are shown by relevance and distance from Knoxville. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Appliance repair companies in range (30 mi) | 38 |
|---|---|
| Mention refrigerators, freezers or ice makers | 13 |
| Open on Saturdays (per listing) | 19 |
| Distance to the three closest (mi) | 1.1, 1.4, 1.5 |
| Refrigerator repair in their categories | 11 |
| With 4.5+ stars and at least 10 reviews | 19 |
The leading options for Knoxville are ProTech Appliance Repair, Inc. (2.2 miles away, 4.9 stars from 270 reviews, lists Saturday hours); Mr. Appliance of Knoxville (7.8 miles away, 4.6 stars from 1,973 reviews); Fuse Service HVAC & Appliance Repair Knoxville (22.0 miles away, based in Sevierville, 4.9 stars from 84 reviews); Sears Appliance Repair (7.2 miles away, 4.1 stars from 143 reviews, lists Saturday hours).
Common Ice Machine Repairs in Knoxville
Signs Your Ice Machine Needs a Technician
- Machine runs constantly but the bin stays low
- Cloudy, soft or thin ice
- No ice, or far less ice than it used to make
- Water leaking under the machine or cabinet
Inside an Ice Machine Repair Visit
Refrigerator ice makers fail for different reasons than standalone machines. If yours is in the refrigerator door or freezer, the ice maker repair page for Knoxville is the better fit. Ice maker repair in Knoxville.
Related guides: ice maker not working or not making ice or repair or replace a freezer or ice maker?.
Ice Machine Safety Notes
Connect a refrigerator ice maker through a quarter-turn shut-off valve on a household cold-water supply line of at least 1/2 inch. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Wine coolers and beverage centers call for a dedicated, properly grounded 115-volt, 15-amp outlet, not a GFI circuit or a switch-controlled outlet. Source: Frigidaire - Wine Cooler Use & Care Guide (A15310502)
Repair or Replace Your Ice Machine?
Before replacing an ice machine in Knoxville, compare the repair with a new unit. Published ranges from cost guides:
- Freestanding ice maker repair: $100–$300 Source: Fixr - How much does it cost to repair an ice maker?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Freezer and Ice Maker Notes for Knoxville, TN
Most ice machine calls in Knoxville come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
Hiring a Repair Company in Knoxville
- Is your company licensed where my state requires it, and insured?
- Will you clean and descale the machine as part of the visit, and what cleaner do you use?
- Can you give a written estimate before ordering parts?
Ice Machine Repair FAQs: Knoxville, TN
Why did my ice machine stop making ice?
Why is my ice cloudy?
What does an undercounter ice maker repair cost?
Related Repair Pages for Knoxville
Ice Machine Repair Near Knoxville
Before you call a Knoxville technician, check that the water supply valve is open, the machine has power, and the drain is not backed up. Note when it last made ice and whether it has been cleaned or descaled recently.