Most Kenmore ice maker and freezer repairs in Rochester involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Kenmore and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Kenmore. If your appliance is still under manufacturer coverage, contact Kenmore directly.
If you bought your Kenmore refrigerator or freezer at Sears, you do not need to go back to Sears for a repair. Independent technicians near Rochester work on Kenmore ice makers and freezers regularly.
Independent Kenmore Ice Maker Technicians, Rochester NY
25 repair companies serve Rochester from within 30 miles. 14 list an address in Rochester, and the rest are spread across Fairport (2), Bloomfield (2), and Clifton Springs (2). The farthest listed company is about 29 miles out. The closest is Duffys AIS, about 1.5 miles away. None of the repair companies near Rochester name Kenmore in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Rated companies nearby average 4.4 stars across 25 businesses.
Companies are shown by relevance and distance from Rochester. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listed as refrigerator repair | 9 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 11 |
| Mention refrigerators, freezers or ice makers | 10 |
| Three nearest companies, miles away | 1.5, 1.6, 1.6 |
| Listing Saturday hours | 18 |
| Repair companies inside 30 miles | 25 |
At the top of the Rochester list: Register Appliance Service (7.7 miles away, based in East Rochester, 4.9 stars from 2,866 reviews, lists Saturday hours); Appliance Tec (1.7 miles away, 4.8 stars from 1,478 reviews); Sears Appliance Repair (6.0 miles away, 4.8 stars from 89 reviews, lists Saturday hours); Sears Appliance Repair (12.9 miles away, based in Victor, 4.7 stars from 152 reviews, lists Saturday hours).
Kenmore Ice and Freezer Designs
Know which Kenmore ice maker you have before you call: Kenmore sells in-freezer ice maker (top-freezer models), freestanding ice maker, and in-door ice dispenser. On the freezer side, Kenmore sells bottom-freezer refrigerator, top-freezer refrigerator, side-by-side refrigerator, and French door refrigerator.
Kenmore Ice and Freezer Features
How Kenmore Ice Makers and Freezers Work
Kenmore's garage-ready refrigerators use an inverter compressor that it says holds temperatures steadier, runs quieter and wears less than a conventional compressor. Source: Kenmore Livemore - Extra Storage: Garage Ready Fridges
Kenmore Symptoms and First Checks
- Freezer thawing in a cold garage. Kenmore says a standard refrigerator in a room below about 45°F may not run its compressor enough, and recommends a garage-ready model built for a wide temperature range. Source: Kenmore Livemore - Extra Storage: Garage Ready Fridges
Signs Your Kenmore Ice Maker Needs a Technician
- Ice maker or ice compartment frozen over
- Water leaking from the ice maker or dispenser
- Ice will not dispense even though the bucket is full
What Gets Fixed on a Rochester Ice Maker Call
Compare with technicians who work on every brand: ice maker repair in Rochester and freezer repair in Rochester.
Care Kenmore Recommends
- A new Kenmore refrigerator reaches a usable fresh food temperature in about 4 to 6 hours, but the freezer needs 12 to 24 hours to settle at its 0°F target. Source: Kenmore - FAQ: How long does it take for a new fridge to reach its designated temperature?
- Kenmore rates its garage-ready models for surrounding temperatures from 45°F to 110°F and notes that standard refrigerators struggle below 45°F. Source: Kenmore Livemore - Extra Storage: Garage Ready Fridges
Kenmore Repair Cost Ranges
A Kenmore ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- The brand, model and serial number from the label inside the fresh-food section
- Any light, code or message on the display
Local Notes for Rochester
Most ice maker calls in Rochester come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Hiring a Repair Company in Rochester
- Do you also repair the water dispenser and supply line?
- How often do you repair Kenmore ice makers, including door-mounted ones?
- What is the service call or diagnostic fee, and is it applied to the repair?
Kenmore Ice Maker & Freezer Repair FAQs: Rochester, NY
Why is there so much frost in my freezer?
Should I repair or replace my Kenmore refrigerator?
Is this Kenmore customer service?
Other Refrigeration Repair in Rochester
Kenmore Ice Maker & Freezer Repair in Nearby Cities
Kenmore Ice Maker & Freezer Repair for Towns Near Rochester
The technicians listed for Rochester also cover smaller towns nearby, including North Gates, East Rochester, Fairport, and Honeoye Falls. If you are in one of them, the companies above are your closest Kenmore ice maker and freezer repair options, and our helpline covers you too.
Before you call, find the model and serial number on your Kenmore refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.