A Whirlpool ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Rochester, with those that mention Whirlpool first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Whirlpool, and the technicians listed are independent repair companies, not the manufacturer.
Whirlpool Ice Maker & Freezer Repair Near Rochester
Our data shows 25 appliance repair companies inside a 30-mile radius of Rochester. 14 of them are based in Rochester itself, and the rest are spread across Fairport (2), Bloomfield (2), and Clifton Springs (2). The farthest listed company is about 29 miles out. Duffys AIS is the nearest, roughly 1.5 miles from Rochester. No company within 90 miles of Rochester mentions Whirlpool by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.4 stars across 25 businesses.
Companies are shown by relevance and distance from Rochester. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 18 |
|---|---|
| Repair companies inside 30 miles | 25 |
| Listed as refrigerator repair | 9 |
| With 4.5+ stars and at least 10 reviews | 11 |
| Three nearest companies, miles away | 1.5, 1.6, 1.6 |
| Name refrigeration work in their listing | 10 |
Closest matches for Rochester: Register Appliance Service (7.7 miles away, based in East Rochester, 4.9 stars from 2,866 reviews, lists Saturday hours); Appliance Tec (1.7 miles away, 4.8 stars from 1,478 reviews); Sears Appliance Repair (4.7 miles away, 4.6 stars from 182 reviews, lists Saturday hours); Sears Appliance Repair (12.9 miles away, based in Victor, 4.7 stars from 152 reviews, lists Saturday hours).
Whirlpool Ice Makers and Freezers Technicians See
Know which Whirlpool ice maker you have before you call: Whirlpool sells dual ice makers, 15-inch built-in standalone ice maker, in-door ice maker, and in-freezer ice maker. Freezer styles include French door refrigerator (bottom freezer), 4-door refrigerator, top-freezer refrigerator, and upright freezer.
Whirlpool Ice and Freezer Features
What Makes Whirlpool Ice Maker Repairs Different
Whirlpool refrigerator ice makers come in several styles: some are switched on by lowering a wire shutoff arm, others by an on/off switch on the ice maker or the freezer door wall, and digital models through the control panel menu. Source: Whirlpool Product Help - How to Turn the Ice Maker On and Off
Common Whirlpool Ice Maker and Freezer Problems
- Freestanding ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the drain cap is tight on the water pan and run the cleaning cycle. Source: Whirlpool Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- Ice clumping in the bin. Break up clumps with a plastic utensil, check that nothing blocks the freezer door gasket, clean the bin and confirm the freezer is set near 0°. Source: Whirlpool Product Help - Ice Clumping in Ice Bin - Refrigerator
The Whirlpool Ice Maker Test
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: Whirlpool Product Help - How to Turn the Ice Maker On and Off
Reading a Whirlpool Error Code
| Code | What it means |
|---|---|
| PO | Power outage alert: power was lost and the freezer warmed to about 18°F or higher. Source: Whirlpool Product Help - PO Error Code - Refrigerator |
When to Call for Whirlpool Ice Maker Repair
- Ice tastes or smells off
- Water leaking from the ice maker or dispenser
- An ice maker light or error code on the display
What an Ice Maker Technician Checks
Not sure it is a Whirlpool problem? The general pages cover every brand: ice maker repair in Rochester and freezer repair in Rochester.
Keeping a Whirlpool Ice Maker and Freezer Running
- Leave at least 2.75 inches of clearance on both sides and the back of a chest freezer, and never cover it with blankets or cloths. Source: Whirlpool - Chest Freezer Owner's Manual (W11531549C)
- Clean the ice bin with water and a soft cloth and dry it fully before putting it back, since ice particles left in a dirty bin cause clumping. Source: Whirlpool Product Help - Ice Clumping in Ice Bin - Refrigerator
Brand guides: Whirlpool Ice Maker Not Working: Causes and Fixes.
Budgeting for a Whirlpool Ice Maker Repair
A Whirlpool ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
What Rochester Owners Should Know
Most ice maker calls in Rochester come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
How to Choose a Freezer and Ice Maker Technician Near Rochester
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you give a written estimate before ordering parts?
- Can you get the ice maker assembly or valve for my model quickly?
Whirlpool Ice Maker & Freezer Repair FAQs: Rochester, NY
Why are my ice cubes small or hollow?
Is this Whirlpool customer service?
Why is my Whirlpool refrigerator showing a code?
Related Repair Pages for Rochester
Whirlpool Ice Maker & Freezer Repair Near Rochester
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Rochester technician whether to look at water supply, cold air or the Whirlpool ice maker itself.