Undercounter and built-in ice makers in kitchens, bars and outdoor kitchens fail for different reasons than a refrigerator ice maker: scale, drain problems and harvest faults lead the list. We pull these listings from public business data, remove closed businesses, parts stores and unrelated trades, and put companies that mention ice machines and refrigeration at the top.
Ice Machine Repair Companies Near Rochester
25 repair companies serve Rochester from within 30 miles. 14 of them are based in Rochester itself, and the rest are spread across Fairport (2), Bloomfield (2), and Clifton Springs (2). The closest is Duffys AIS, about 1.5 miles away. Across 25 rated companies, the average public rating is 4.4 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Name refrigeration work in their listing | 10 |
|---|---|
| Listing Saturday hours | 18 |
| Refrigerator repair in their categories | 9 |
| Appliance repair companies in range (30 mi) | 25 |
| Three nearest companies, miles away | 1.5, 1.6, 1.6 |
| Rated 4.5 stars or higher (10+ reviews) | 11 |
The leading options for Rochester are Register Appliance Service (7.7 miles away, based in East Rochester, 4.9 stars from 2,866 reviews, lists Saturday hours); Appliance Tec (1.7 miles away, 4.8 stars from 1,478 reviews); Sears Appliance Repair (6.0 miles away, 4.8 stars from 89 reviews, lists Saturday hours); Sears Appliance Repair (5.6 miles away, 4.6 stars from 59 reviews, lists Saturday hours).
Common Ice Machine Repairs in Rochester
Ice Machine Problems Worth a Call
- White scale on the visible water parts
- Ice tastes or smells off
- No ice, or far less ice than it used to make
- Loud noises during harvest or from the pump
What an Ice Machine Technician Checks
Is your ice maker inside a refrigerator rather than a separate machine? That is a different repair; see ice maker repair for Rochester. Ice maker repair in Rochester.
Related guides: ice maker repair cost or ice maker not working or not making ice.
Before Anyone Opens the Machine
Use copper or PEX tubing for the ice maker connection; polyethylene tubing and piercing-type or small saddle valves are not recommended because they restrict flow and clog more easily. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Garage-ready GE freezers are tested to perform in surrounding temperatures from 0°F to 110°F. Source: GE Appliances - Freezers
What Ice Machine Repairs Cost
Ice machine repairs range from a cleaning and descaling visit to a pump, a valve or a control. Published ranges:
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Local Notes for Rochester
Most ice machine calls in Rochester come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Questions to Ask a Rochester Repair Technician
- Is your company licensed where my state requires it, and insured?
- Can you give a written estimate before ordering parts?
- Will you clean and descale the machine as part of the visit, and what cleaner do you use?
Ice Machine Repair FAQs: Rochester, NY
How often should an ice machine be cleaned?
Why is my undercounter ice maker not making ice?
Are you affiliated with any ice machine brand?
What does an undercounter ice maker repair cost?
Other Refrigeration Repair in Rochester
Ice Machine Repair Near Rochester
Write down the brand, model and serial number from the label behind the front grille or inside the door, and note any blinking light or code. It saves a Rochester technician a trip for parts.