When an ice maker in Rochester stops producing, the first question is whether water is reaching it, whether the freezer is cold enough and whether the ice maker is switched on. Below are the companies within reach of Rochester, sorted by how closely they match ice maker work, then by distance and public ratings.
Ice Maker Repair Companies Near Rochester
25 repair companies serve Rochester from within 30 miles. 14 of them are based in Rochester itself, and the rest are spread across Fairport (2), Bloomfield (2), and Clifton Springs (2). The farthest listed company is about 29 miles out. 10 of them mention ice maker or refrigerator work in their listing or website. Duffys AIS is the nearest, roughly 1.5 miles from Rochester. The 25 rated companies in range average 4.4 stars.
Companies are shown by relevance and distance from Rochester. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 18 |
|---|---|
| Appliance repair companies in range (30 mi) | 25 |
| With 4.5+ stars and at least 10 reviews | 11 |
| Distance to the three closest (mi) | 1.5, 1.6, 1.6 |
| Mention refrigerators, freezers or ice makers | 10 |
| Listed as refrigerator repair | 9 |
The leading options for Rochester are Register Appliance Service (7.7 miles away, based in East Rochester, 4.9 stars from 2,866 reviews, lists Saturday hours); Appliance Tec (1.7 miles away, 4.8 stars from 1,478 reviews); Sears Appliance Repair (6.0 miles away, 4.8 stars from 89 reviews, lists Saturday hours); Sears Appliance Repair (4.7 miles away, 4.6 stars from 182 reviews, lists Saturday hours).
Why Ice Makers Stop Making Ice
Ice Maker Problems Worth a Service Call
- Ice clumping in the bucket
- Ice tastes or smells off
- Water leaking from the ice maker or dispenser
- No ice at all, or only a few cubes a day
Inside an Ice Maker Repair Visit
An ice maker is only as good as the freezer around it. When food is soft too, the repair is a freezer repair. Freezer repair in Rochester.
Troubleshooting first? See whirlpool ice maker not working or ge ice maker not working.
Water Lines and Leaks
Household water pressure for the ice maker should fall between 20 and 120 psi. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Plug the refrigerator or freezer into a grounded three-prong outlet; do not remove the ground prong or use an adapter or extension cord. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Fix or Replace the Ice Maker?
Before you give up on the ice maker in Rochester, price the repair. Published ranges for common jobs:
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Local Notes for Rochester
Most ice maker calls in Rochester come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Before You Book in Rochester
- Can you get the ice maker assembly or valve for my model quickly?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- How often do you repair your brand ice makers, including door-mounted ones?
Ice Maker Repair FAQs: Rochester, NY
Why is there ice built up around my ice maker?
How long does a new ice maker take to make ice?
Is the helpline a manufacturer?
Find Your Brand in Rochester
Ice Maker Repair in Nearby Cities
A note on when the ice stopped, whether the water dispenser works and the model number in hand make any ice maker repair in Rochester faster and cheaper.