A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Tonawanda, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Tonawanda
29 repair companies serve Tonawanda from within 30 miles. 1 of them are based in Tonawanda itself, and other nearby bases include Buffalo (8), Niagara Falls (3), and Williamsville (3). Distances run up to about 22 miles. Dillon's Washer Service is the nearest, roughly 2.0 miles from Tonawanda. 1 lists Samsung specifically. Across 25 rated companies, the average public rating is 4.5 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Companies within 30 miles | 29 |
|---|---|
| Three nearest companies, miles away | 2.0, 2.5, 3.5 |
| Refrigerator repair in their categories | 8 |
| Mention refrigerators, freezers or ice makers | 10 |
| With 4.5+ stars and at least 10 reviews | 14 |
| Mention Samsung | 1 |
| Listing Saturday hours | 19 |
Closest matches for Tonawanda: Orville's Home Appliances (4.0 miles away, based in Eggertsville, 4.7 stars from 2,722 reviews, lists Saturday hours); Sears Appliance Repair (3.5 miles away, based in Amherst, 4.4 stars from 197 reviews, lists Saturday hours); Sears Appliance Repair (9.8 miles away, based in Williamsville, 4.3 stars from 137 reviews, lists Saturday hours); Sears Appliance Repair (8.5 miles away, based in Niagara Falls, 4.1 stars from 50 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way.
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- No ice at all, or only a few cubes a day
- Water dispenser works but the ice maker does not
- Ice maker clicks or hums but does not fill
Inside an Ice Maker Repair Visit
More local options for any brand: ice maker repair in Tonawanda and freezer repair in Tonawanda.
Care Samsung Recommends
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
Freezer and Ice Maker Notes for Tonawanda, NY
Most ice maker calls in Tonawanda come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Hiring a Repair Company in Tonawanda
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you give a written estimate before ordering parts?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Tonawanda, NY
Why is my Samsung refrigerator showing a code?
Can the same technician fix my Samsung chest or upright freezer?
Why are my ice cubes small or hollow?
Other Refrigeration Repair in Tonawanda
Samsung Ice Maker & Freezer Repair Near Tonawanda
Write down any code or light your Samsung display shows and when it appears. It helps a Tonawanda technician bring the right parts.