Most Samsung ice maker and freezer repairs in Shiloh involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Independent Samsung Ice Maker Technicians, Shiloh IL
We found 40 appliance repair companies within 30 miles of Shiloh. The rest are spread across St. Louis (15), Belleville (4), and Fairview Heights (3). The farthest listed company is about 22 miles out. No company within 90 miles of Shiloh mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Appliance Repair Ruby is the nearest, roughly 2.4 miles from Shiloh. Across 30 rated companies, the average public rating is 4.2 stars.
Companies are shown by relevance and distance from Shiloh. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Rated 4.5 stars or higher (10+ reviews) | 14 |
|---|---|
| Three nearest companies, miles away | 2.4, 3.8, 3.9 |
| Name refrigeration work in their listing | 12 |
| Refrigerator repair in their categories | 11 |
| Companies within 30 miles | 60 |
| Mention freezers | 1 |
| Open on Saturdays (per listing) | 40 |
The leading options for Shiloh are Mr. Appliance of Mid America (4.2 miles away, based in Fairview Heights, 4.8 stars from 1,246 reviews, lists Saturday hours); Sears Appliance Repair (7.5 miles away, based in Belleville, 4.3 stars from 100 reviews, lists Saturday hours); Sears Appliance Repair (4.5 miles away, based in Fairview Heights, 4.3 stars from 242 reviews, lists Saturday hours); Hoffmann Brothers (17.2 miles away, based in Edwardsville, 4.9 stars from 5,567 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way. On the freezer side, Samsung sells convertible upright freezer, bottom-freezer refrigerator, side-by-side refrigerator, and 4-Door Flex refrigerator.
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Water pooling under or inside the freezer
- Compressor hums but will not start
Inside an Ice Maker Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Shiloh and freezer repair in Shiloh.
Care Samsung Recommends
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
What Shiloh Owners Should Know
Most ice maker calls in Shiloh come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Before You Book in Shiloh
- Is your company licensed where my state requires it, and insured?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Shiloh, IL
How do I find a technician who knows Samsung ice makers?
What should I do about a Samsung error code?
Why is my ice maker making tiny cubes?
Do you repair Samsung standalone freezers too?
Related Repair Pages for Shiloh
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Shiloh technician whether to look at water supply, cold air or the Samsung ice maker itself.