A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Naperville list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Naperville IL
40 repair companies serve Naperville from within 30 miles. 28 list an address in Naperville, and other nearby bases include Aurora (6), Warrenville (3), and Lisle (1). The farthest listed company is about 5 miles out. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Naperville Appliance Repair Technologies is the nearest, roughly 0.2 miles from Naperville. Rated companies nearby average 4.7 stars across 27 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Name refrigeration work in their listing | 7 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 9 |
| Refrigerator repair in their categories | 7 |
| Three nearest companies, miles away | 0.2, 0.6, 0.8 |
| Listing Saturday hours | 42 |
| Repair companies inside 30 miles | 60 |
At the top of the Naperville list: Red Apple Appliance Repair East New York (25.9 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Chicagoland Appliance Repair (3.8 miles away, 4.7 stars from 188 reviews, lists Saturday hours); Sears Appliance Repair (2.4 miles away, based in Aurora, 4.5 stars from 370 reviews, lists Saturday hours); Midwest Standards (4.3 miles away, based in Warrenville, 4.9 stars from 12 reviews).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- An ice maker light or error code on the display
- Ice clumping in the bucket
- No ice at all, or only a few cubes a day
What Gets Fixed on a Naperville Ice Maker Call
Compare with technicians who work on every brand: ice maker repair in Naperville and freezer repair in Naperville.
Owner Care for Samsung Ice Makers
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
Local Notes for Naperville
Most ice maker calls in Naperville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Questions to Ask a Naperville Repair Technician
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Do you also repair the water dispenser and supply line?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Naperville, IL
How do I find a technician who knows Samsung ice makers?
Do you repair Samsung standalone freezers too?
Is there a reset button on my ice maker?
Other Refrigeration Repair in Naperville
Samsung Ice Maker & Freezer Repair Near Naperville
Write down any code or light your Samsung display shows and when it appears. It helps a Naperville technician bring the right parts.