Samsung owners in East St. Louis usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near East St. Louis
We found 40 appliance repair companies within 30 miles of East St. Louis. The rest are spread across St. Louis (18), Belleville (4), and Fairview Heights (3). The farthest listed company is about 13 miles out. The closest is Carter Wilson Appliance Repair, about 3.3 miles away. None of the repair companies near East St. Louis name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 29 rated companies in range average 4.1 stars.
Companies are shown by relevance and distance from East St. Louis. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Name refrigeration work in their listing | 11 |
|---|---|
| Listed as refrigerator repair | 11 |
| Listing Saturday hours | 43 |
| With 4.5+ stars and at least 10 reviews | 14 |
| Appliance repair companies in range (30 mi) | 60 |
| Three nearest companies, miles away | 3.3, 3.7, 4.0 |
The leading options for East St. Louis are All American Appliance and HVAC Services (11.7 miles away, based in St. Louis, 4.7 stars from 2,771 reviews, lists Saturday hours); Mr. Appliance of Mid America (8.2 miles away, based in Fairview Heights, 4.8 stars from 1,246 reviews, lists Saturday hours); Hoffmann Brothers (11.3 miles away, based in Brentwood, 4.9 stars from 11,938 reviews, lists Saturday hours); Sears Appliance Repair (6.5 miles away, based in Belleville, 4.3 stars from 100 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker, and each one fails in its own way. On the freezer side, Samsung sells 4-Door Flex refrigerator, bottom-freezer refrigerator, top-freezer refrigerator, and side-by-side refrigerator.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Clicking, buzzing or a loud fan
- Door or lid does not seal or pops back open
- Compressor hums but will not start
What Gets Fixed on a East St. Louis Ice Maker Call
Compare with technicians who work on every brand: ice maker repair in East St. Louis and freezer repair in East St. Louis.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
- Any light, code or message on the display
Around East St. Louis
Most ice maker calls in East St. Louis come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Repair Company in East St. Louis
- Can you get the ice maker assembly or valve for my model quickly?
- Do you also repair the water dispenser and supply line?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: East St. Louis, IL
Why is my Samsung refrigerator showing a code?
Why is there so much frost in my freezer?
Do you work for Samsung?
Do you repair Samsung standalone freezers too?
Other Refrigeration Repair in East St. Louis
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a East St. Louis technician whether to look at water supply, cold air or the Samsung ice maker itself.