Samsung owners in Chester usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Chester
We found 40 appliance repair companies within 60 miles of Chester. Other nearby bases include St. Louis (7), Belleville (4), and Fairview Heights (3). The farthest listed company is about 53 miles out. Nearest on the list: Sears Appliance Repair, around 13.5 miles out. 1 of them mentions Samsung in their listing or website. Across 33 rated companies, the average public rating is 4.3 stars. Because the nearest shops are farther out, ask each company whether Chester is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention refrigerators, freezers or ice makers | 15 |
|---|---|
| Refrigerator repair in their categories | 11 |
| With 4.5+ stars and at least 10 reviews | 16 |
| Three nearest companies, miles away | 13.5, 28.2, 33.0 |
| Mention ice makers | 2 |
| Mention freezers | 2 |
| Mention Samsung | 1 |
| Open on Saturdays (per listing) | 37 |
| Repair companies inside 60 miles | 60 |
Closest matches for Chester: Sears Appliance Repair (13.5 miles away, based in Perryville, 4.6 stars from 132 reviews, lists Saturday hours); Mr. Appliance of Mid America (46.5 miles away, based in Fairview Heights, 4.8 stars from 1,246 reviews, lists Saturday hours); Midwest Appliance Repair, LLC (34.3 miles away, based in De Soto, 5.0 stars from 1,596 reviews); Sears Appliance Repair (44.9 miles away, based in Cape Girardeau, 4.5 stars from 146 reviews, lists Saturday hours).
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Compressor hums but will not start
- Water pooling under or inside the freezer
- Freezer is too cold and freezing everything solid
Inside an Ice Maker Repair Visit
Compare with technicians who work on every brand: ice maker repair in Chester and freezer repair in Chester.
Keeping a Samsung Ice Maker and Freezer Running
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
- Any light, code or message on the display
Around Chester
Most ice maker calls in Chester come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Before You Book in Chester
- Do you also repair the water dispenser and supply line?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Chester, IL
Why is my Samsung refrigerator showing a code?
Can the same technician fix my Samsung chest or upright freezer?
What causes heavy frost buildup?
Should I repair or replace my Samsung refrigerator?
Related Repair Pages for Chester
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Chester technician bring the right parts.