A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Carbondale
23 repair companies serve Carbondale from within 60 miles. 1 list an address in Carbondale, and other nearby bases include Paducah (7), Centralia (3), and Marion (2). Distances run up to about 59 miles. Of those, 2 mention Samsung by name. The closest is Mid America Services, about 0.9 miles away. Across 22 rated companies, the average public rating is 4.2 stars. Because the nearest shops are farther out, ask each company whether Carbondale is inside its regular service area.
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| Refrigerator repair in their categories | 8 |
|---|---|
| Three nearest companies, miles away | 0.9, 7.4, 11.9 |
| Open on Saturdays (per listing) | 12 |
| Name ice maker work | 1 |
| Name refrigeration work in their listing | 10 |
| Mention Samsung | 2 |
| Appliance repair companies in range (60 mi) | 23 |
| With 4.5+ stars and at least 10 reviews | 4 |
| Mention freezers | 1 |
The leading options for Carbondale are Mid America Services (0.9 miles away, 4.3 stars from 155 reviews); Sears Appliance Repair (13.6 miles away, based in Marion, 4.4 stars from 142 reviews, lists Saturday hours); Sears Appliance Repair (36.2 miles away, based in Perryville, 4.6 stars from 132 reviews, lists Saturday hours); Sears Appliance Repair (34.0 miles away, based in Cape Girardeau, 4.5 stars from 146 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker. On the freezer side, Samsung sells top-freezer refrigerator, French door refrigerator (bottom freezer), bottom-freezer refrigerator, and convertible upright freezer.
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Ice clumping in the bucket
- Small, hollow or misshapen cubes
- Water dispenser works but the ice maker does not
What Gets Fixed on a Carbondale Ice Maker Call
Compare with technicians who work on every brand: ice maker repair in Carbondale and freezer repair in Carbondale.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
What Carbondale Owners Should Know
Most ice maker calls in Carbondale come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Repair Company in Carbondale
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you give a written estimate before ordering parts?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Carbondale, IL
Is my Samsung ice maker worth repairing?
What should I do about a Samsung error code?
Why is there so much frost in my freezer?
Do you repair Samsung standalone freezers too?
Related Repair Pages for Carbondale
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Carbondale technician bring the right parts.