Samsung owners in Du Quoin usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Du Quoin, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Du Quoin IL
Our data shows 30 appliance repair companies inside a 60-mile radius of Du Quoin. 1 of them are based in Du Quoin itself, and the rest are spread across Belleville (4), Centralia (3), and Marion (2). The farthest listed company is about 58 miles out. The closest is L & L Technical., about 0.8 miles away. Of those, 3 mention Samsung by name. Across 28 rated companies, the average public rating is 4.2 stars. Du Quoin is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Du Quoin. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Name ice maker work | 1 |
|---|---|
| Refrigerator repair in their categories | 9 |
| Three nearest companies, miles away | 0.8, 17.4, 18.0 |
| Mention freezers | 2 |
| Mention Samsung | 3 |
| Rated 4.5 stars or higher (10+ reviews) | 9 |
| Mention refrigerators, freezers or ice makers | 13 |
| Open on Saturdays (per listing) | 17 |
| Appliance repair companies in range (60 mi) | 30 |
The leading options for Du Quoin are Sears Appliance Repair (22.3 miles away, based in Marion, 4.4 stars from 142 reviews, lists Saturday hours); Sears Appliance Repair (40.3 miles away, based in Perryville, 4.6 stars from 132 reviews, lists Saturday hours); Mid America Services (18.5 miles away, based in Carbondale, 4.3 stars from 155 reviews); Liberty Appliance & Repair (45.8 miles away, based in Salem, 4.7 stars from 139 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker, and each one fails in its own way. On the freezer side, Samsung sells convertible upright freezer, French door refrigerator (bottom freezer), side-by-side refrigerator, and 4-Door Flex refrigerator.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Heavy frost on the back wall or around the door
- Door or lid does not seal or pops back open
- Freezer is too cold and freezing everything solid
Inside a Freezer Repair Visit
Compare with technicians who work on every brand: ice maker repair in Du Quoin and freezer repair in Du Quoin.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
Local Notes for Du Quoin
Most ice maker calls in Du Quoin come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Questions to Ask a Du Quoin Repair Technician
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What guarantee do you give on parts and labor?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Du Quoin, IL
How do I reset my ice maker?
Can the same technician fix my Samsung chest or upright freezer?
Should I repair or replace my Samsung refrigerator?
Why are my ice cubes small or hollow?
Related Repair Pages for Du Quoin
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Du Quoin technician bring the right parts.