Samsung owners in Festus usually want two things from a repair company: experience with the brand and quick access to parts. The Festus list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Festus MO
31 repair companies serve Festus from within 30 miles. 2 list an address in Festus, and other nearby bases include St. Louis (10), Affton (2), and Ellisville (2). The closest is Crestwood Appliance repair, about 0.4 miles away. None of the repair companies near Festus name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 22 rated companies in range average 4.6 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| With 4.5+ stars and at least 10 reviews | 10 |
|---|---|
| Name refrigeration work in their listing | 6 |
| Open on Saturdays (per listing) | 21 |
| Three nearest companies, miles away | 0.4, 0.5, 8.6 |
| Mention ice makers | 1 |
| Appliance repair companies in range (30 mi) | 31 |
| Listed as refrigerator repair | 4 |
| Name freezer work | 1 |
The leading options for Festus are Mr. Appliance of Greater St. Louis (26.4 miles away, based in Ballwin, 4.8 stars from 1,345 reviews, lists Saturday hours); Midwest Appliance Repair, LLC (9.7 miles away, based in De Soto, 5.0 stars from 1,596 reviews); Hoffmann Brothers (28.2 miles away, based in Brentwood, 4.9 stars from 11,938 reviews, lists Saturday hours); Sears Appliance Repair (29.5 miles away, based in Belleville, 4.3 stars from 100 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker.
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice will not dispense even though the bucket is full
- Small, hollow or misshapen cubes
- Water dispenser works but the ice maker does not
How a Freezer Service Call Usually Goes in Festus
Compare with technicians who work on every brand: ice maker repair in Festus and freezer repair in Festus.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
Freezer and Ice Maker Notes for Festus, MO
Most ice maker calls in Festus come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Missouri, you can report a problem to the Missouri Attorney General's Office, Consumer Protection.
Questions to Ask a Festus Repair Technician
- How often do you repair Samsung ice makers, including door-mounted ones?
- Is your company licensed where my state requires it, and insured?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Festus, MO
Is there a reset button on my ice maker?
Why is my Samsung refrigerator showing a code?
Why are my ice cubes small or hollow?
Can the same technician fix my Samsung chest or upright freezer?
Other Refrigeration Repair in Festus
Samsung Ice Maker & Freezer Repair Near Festus
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Festus technician whether to look at water supply, cold air or the Samsung ice maker itself.