Samsung Ice Maker & Freezer Repair in Charleston, IL

If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Charleston list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.

Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.

Independent Samsung Ice Maker Technicians, Charleston IL

We found 25 appliance repair companies within 60 miles of Charleston. Other nearby bases include Champaign (5), Decatur (5), and Olney (3). Distances run up to about 57 miles. Sears Appliance Repair is the nearest, roughly 10.5 miles from Charleston. None of the repair companies near Charleston name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Rated companies nearby average 4.6 stars across 20 businesses. Charleston is a smaller market, so expect a longer drive and ask whether a trip charge applies.

Companies are shown by relevance and distance from Charleston. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.

The leading options for Charleston are Probst Refrigeration and Heating, Inc. (31.8 miles away, based in Effingham, 4.7 stars from 64 reviews, lists Saturday hours); Sears Appliance Repair (10.5 miles away, based in Mattoon, 4.5 stars from 111 reviews, lists Saturday hours); Mr. Appliance of Champaign (44.3 miles away, based in Champaign, 4.6 stars from 766 reviews, lists Saturday hours); Purcell Appliance Center (56.6 miles away, based in Rantoul, 4.9 stars from 282 reviews, lists Saturday hours).

Samsung Ice Makers and Freezers Technicians See

Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker.

Samsung Ice and Freezer Features

What a Samsung Technician Deals With

On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working

The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working

Common Samsung Ice Maker and Freezer Problems

• Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
• Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working

Before You Call: The Samsung Reset

With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer

What Samsung Ice and Freezer Codes Mean

Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app

Signs Your Samsung Ice Maker Needs a Technician

• Ice tastes or smells off
• Small, hollow or misshapen cubes
• Ice clumping in the bucket

What an Ice Maker Technician Checks

Compare with technicians who work on every brand: ice maker repair in Charleston and freezer repair in Charleston.

Care Samsung Recommends

• Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
• Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working

Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.

What Samsung Ice Maker and Freezer Repairs Cost

Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:

• Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
• Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
• Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
• Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
• Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?

Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?

Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.

Getting Ready for the Repair

• When the water filter was last changed
• The freezer temperature if you have a thermometer
• Whether the water dispenser still works

What Charleston Owners Should Know

Most ice maker calls in Charleston come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.

Hiring a Repair Company in Charleston

• What guarantee do you give on parts and labor?
• How often do you repair Samsung ice makers, including door-mounted ones?
• Will you check the water supply, filter and inlet valve before replacing the ice maker?

Samsung Ice Maker & Freezer Repair FAQs: Charleston, IL

Other Refrigeration Repair in Charleston

Samsung Ice Maker & Freezer Repair Near Charleston

Write down any code or light your Samsung display shows and when it appears. It helps a Charleston technician bring the right parts.