A KitchenAid ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Charleston, with those that mention KitchenAid first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near Charleston
25 repair companies serve Charleston from within 60 miles. The rest are spread across Champaign (5), Decatur (5), and Olney (3). None of the repair companies near Charleston name KitchenAid in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Nearest on the list: Sears Appliance Repair, around 10.5 miles out. Rated companies nearby average 4.6 stars across 20 businesses. Because the nearest shops are farther out, ask each company whether Charleston is inside its regular service area.
Companies are shown by relevance and distance from Charleston. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Open on Saturdays (per listing) | 22 |
|---|---|
| Three nearest companies, miles away | 10.5, 31.8, 38.6 |
| Name refrigeration work in their listing | 10 |
| Rated 4.5 stars or higher (10+ reviews) | 12 |
| Companies within 60 miles | 25 |
| Listed as refrigerator repair | 8 |
First up for Charleston: Sears Appliance Repair (10.5 miles away, based in Mattoon, 4.5 stars from 111 reviews, lists Saturday hours); Mr. Appliance of Champaign (44.3 miles away, based in Champaign, 4.6 stars from 766 reviews, lists Saturday hours); Hometown Appliance (52.6 miles away, based in Olney, 4.9 stars from 236 reviews, lists Saturday hours); Ace Washer Supplies Inc (41.3 miles away, based in Terre Haute, 4.3 stars from 324 reviews, lists Saturday hours).
KitchenAid Lines Technicians Work On
What a KitchenAid Technician Deals With
An electric water valve feeds the ice maker and dispenser, and it buzzes if the ice maker is switched on without a water supply connected. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
KitchenAid Symptoms and First Checks
- Undercounter ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the water pan drain cap is tight and run the cleaning cycle. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- Ice maker leaking. Break up ice blockages gently with a plastic or wooden handle and check that the fill cup sits directly under the fill valve spigot. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Before You Call: The KitchenAid Reset
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
Signs Your KitchenAid Ice Maker Needs a Technician
- Ice tastes or smells off
- No ice at all, or only a few cubes a day
- Water leaking from the ice maker or dispenser
How an Ice Maker Service Call Usually Goes in Charleston
Compare with technicians who work on every brand: ice maker repair in Charleston and freezer repair in Charleston.
Owner Care for KitchenAid Ice Makers
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Replace the refrigerator water filter about every six months or when the indicator comes on, since a clogged or loose filter cuts flow to the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
Budgeting for a KitchenAid Ice Maker Repair
A KitchenAid ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The brand, model and serial number from the label inside the fresh-food section
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
Freezer and Ice Maker Notes for Charleston, IL
Most ice maker calls in Charleston come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Questions to Ask a Charleston Repair Technician
- How often do you repair KitchenAid ice makers, including door-mounted ones?
- Do you also repair the water dispenser and supply line?
- What is the service call or diagnostic fee, and is it applied to the repair?
KitchenAid Ice Maker & Freezer Repair FAQs: Charleston, IL
Why are my ice cubes small or hollow?
Is this KitchenAid customer service?
How do I find a technician who knows KitchenAid ice makers?
Related Repair Pages for Charleston
KitchenAid Ice Maker & Freezer Repair Near Charleston
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.