A Whirlpool ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Charleston list starts with companies that name Whirlpool, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Whirlpool. If your appliance is still under manufacturer coverage, contact Whirlpool directly.
Independent Whirlpool Ice Maker Technicians, Charleston IL
We found 25 appliance repair companies within 60 miles of Charleston. The rest are spread across Champaign (5), Decatur (5), and Olney (3). No company within 90 miles of Charleston mentions Whirlpool by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Sears Appliance Repair is the nearest, roughly 10.5 miles from Charleston. Rated companies nearby average 4.6 stars across 20 businesses. Because the nearest shops are farther out, ask each company whether Charleston is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listing Saturday hours | 22 |
|---|---|
| Listed as refrigerator repair | 8 |
| Distance to the three closest (mi) | 10.5, 31.8, 38.6 |
| Repair companies inside 60 miles | 25 |
| Mention refrigerators, freezers or ice makers | 10 |
| With 4.5+ stars and at least 10 reviews | 12 |
First up for Charleston: Sears Appliance Repair (10.5 miles away, based in Mattoon, 4.5 stars from 111 reviews, lists Saturday hours); Probst Refrigeration and Heating, Inc. (31.8 miles away, based in Effingham, 4.7 stars from 64 reviews, lists Saturday hours); Mr. Appliance of Champaign (44.3 miles away, based in Champaign, 4.6 stars from 766 reviews, lists Saturday hours); Purcell Appliance Center (56.6 miles away, based in Rantoul, 4.9 stars from 282 reviews, lists Saturday hours).
Whirlpool Ice and Freezer Designs
Know which Whirlpool ice maker you have before you call: Whirlpool sells in-freezer ice maker, 15-inch built-in standalone ice maker, dual ice makers, and in-door ice maker. Freezer styles include French door refrigerator (bottom freezer), side-by-side refrigerator, 4-door refrigerator, and bottom-freezer refrigerator.
Know Your Whirlpool Ice Maker
How Whirlpool Ice Makers and Freezers Work
Whirlpool's standalone ice makers circulate water over a freezing plate, release the ice sheet onto a cutter grid, drain the mineral-laden water each cycle, and store cubes in an unrefrigerated bin where some melting is normal. Source: Whirlpool - How Your Ice Maker Works (ice maker use and care guide W11256912)
Whirlpool refrigerator ice makers come in several styles: some are switched on by lowering a wire shutoff arm, others by an on/off switch on the ice maker or the freezer door wall, and digital models through the control panel menu. Source: Whirlpool Product Help - How to Turn the Ice Maker On and Off
Common Whirlpool Ice Maker and Freezer Problems
- Ice maker leaking. Confirm the water filter is installed correctly and look for a loose water connection at the back of the unit or the hinge area. Source: Whirlpool Product Help - Leaking from the Ice Maker - Bottom Freezer Refrigerator
- Ice dispenser not working. First confirm whether the ice maker is producing ice at all, and if ice is made but not dropping, unplug the refrigerator for about a minute to reset it. Source: Whirlpool Product Help - Not Dispensing Ice - Refrigerator
Testing or Resetting a Whirlpool Ice Maker
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: Whirlpool Product Help - How to Turn the Ice Maker On and Off
Reading a Whirlpool Error Code
| Code | What it means |
|---|---|
| PO | Power outage alert: power was lost and the freezer warmed to about 18°F or higher. Source: Whirlpool Product Help - PO Error Code - Refrigerator |
Whirlpool Freezer Problems Worth a Service Call
- Freezer runs constantly but stays warm
- Freezer is too cold and freezing everything solid
- An error code or temperature alarm
What Gets Fixed on a Charleston Ice Maker Call
Compare with technicians who work on every brand: ice maker repair in Charleston and freezer repair in Charleston.
Care Whirlpool Recommends
- Clean the ice bin with water and a soft cloth and dry it fully before putting it back, since ice particles left in a dirty bin cause clumping. Source: Whirlpool Product Help - Ice Clumping in Ice Bin - Refrigerator
- Defrost a chest freezer when frost reaches about 1/4 inch and at least once a year, removing the drain cap first and using a plastic scraper. Source: Whirlpool - Chest Freezer Owner's Manual (W11531549C)
Brand guides: Whirlpool Ice Maker Not Working: Causes and Fixes.
Whirlpool Repair Cost Ranges
Most Whirlpool ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
Around Charleston
Most ice maker calls in Charleston come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Repair Company in Charleston
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What guarantee do you give on parts and labor?
- Do you also repair the water dispenser and supply line?
Whirlpool Ice Maker & Freezer Repair FAQs: Charleston, IL
Can the same technician fix my Whirlpool chest or upright freezer?
Is this Whirlpool customer service?
Why is my ice maker making tiny cubes?
How do I reset my ice maker?
Other Refrigeration Repair in Charleston
More Whirlpool Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Whirlpool refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.