Samsung owners in Mattoon usually want two things from a repair company: experience with the brand and quick access to parts. The Mattoon list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near Mattoon
28 repair companies serve Mattoon from within 60 miles. 1 list an address in Mattoon, and other nearby bases include Decatur (5), Champaign (5), and Olney (3). Distances run up to about 60 miles. Nearest on the list: Sears Appliance Repair, around 0.7 miles out. None of the repair companies near Mattoon name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 23 rated companies in range average 4.5 stars. Mattoon is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| With 4.5+ stars and at least 10 reviews | 13 |
|---|---|
| Name refrigeration work in their listing | 11 |
| Repair companies inside 60 miles | 28 |
| Open on Saturdays (per listing) | 24 |
| Listed as refrigerator repair | 9 |
| Distance to the three closest (mi) | 0.7, 26.4, 39.9 |
Closest matches for Mattoon: Sears Appliance Repair (0.7 miles away, 4.5 stars from 111 reviews, lists Saturday hours); Probst Refrigeration and Heating, Inc. (26.4 miles away, based in Effingham, 4.7 stars from 64 reviews, lists Saturday hours); Mr. Appliance of Champaign (44.2 miles away, based in Champaign, 4.6 stars from 766 reviews, lists Saturday hours); Purcell Appliance Center (58.1 miles away, based in Rantoul, 4.9 stars from 282 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker. Freezer styles include side-by-side refrigerator, bottom-freezer refrigerator, top-freezer refrigerator, and convertible upright freezer.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice clumping in the bucket
- An ice maker light or error code on the display
- Ice maker clicks or hums but does not fill
What a Freezer Technician Checks
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Mattoon and freezer repair in Mattoon.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- When the water filter was last changed
- Whether the water dispenser still works
Freezer and Ice Maker Notes for Mattoon, IL
Most ice maker calls in Mattoon come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Before You Book in Mattoon
- Can you get the ice maker assembly or valve for my model quickly?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Mattoon, IL
How do I reset my ice maker?
Should I repair or replace my Samsung refrigerator?
Do you work for Samsung?
Related Repair Pages for Mattoon
Samsung Ice Maker & Freezer Repair Near Mattoon
Write down any code or light your Samsung display shows and when it appears. It helps a Mattoon technician bring the right parts.