Most Samsung ice maker and freezer repairs in Johnston involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. The Johnston list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Johnston
Our data shows 26 appliance repair companies inside a 30-mile radius of Johnston. Other nearby bases include Des Moines (11), Urbandale (5), and Ankeny (2). The farthest listed company is about 29 miles out. Greens Appliance, Heating & Cooling is the nearest, roughly 3.4 miles from Johnston. None of the repair companies near Johnston name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Across 25 rated companies, the average public rating is 4.5 stars.
Companies are shown by relevance and distance from Johnston. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 20 |
|---|---|
| Name refrigeration work in their listing | 6 |
| Rated 4.5 stars or higher (10+ reviews) | 4 |
| Refrigerator repair in their categories | 5 |
| Distance to the three closest (mi) | 3.4, 3.5, 3.7 |
| Appliance repair companies in range (30 mi) | 26 |
First up for Johnston: Sears Appliance Repair (3.7 miles away, based in Des Moines, 4.2 stars from 62 reviews, lists Saturday hours); Greens Appliance, Heating & Cooling (3.4 miles away, based in Grimes, 4.9 stars from 4,448 reviews, lists Saturday hours); Sears Appliance Repair (9.3 miles away, based in Des Moines, 4.4 stars from 117 reviews, lists Saturday hours); Hometown Hero Appliance Repair (4.3 miles away, based in Urbandale, 4.9 stars from 889 reviews).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites).
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Clicking, buzzing or a loud fan
- Chest freezer exterior feels hot to the touch for a long time
- Door or lid does not seal or pops back open
Inside a Freezer Repair Visit
Compare with technicians who work on every brand: ice maker repair in Johnston and freezer repair in Johnston.
Owner Care for Samsung Ice Makers
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
What Johnston Owners Should Know
Most ice maker calls in Johnston come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Iowa does not issue a general appliance repair technician license; the Plumbing and Mechanical Systems Board licenses plumbing, HVAC, refrigeration and hydronic work, and state law carves out a special restricted license only for utility employees who repair appliances. Source: Iowa Code Chapter 105, Plumbers, Mechanical Professionals, and Contractors
In Iowa, you can check a license with the Iowa DIAL Find a Record or License (Plumbing & Mechanical Systems Board public search) or report a problem to the Iowa Attorney General Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near Johnston
- Do you also repair the water dispenser and supply line?
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Johnston, IA
Should I repair or replace my Samsung refrigerator?
Why is my Samsung refrigerator showing a code?
Why is there so much frost in my freezer?
Related Repair Pages for Johnston
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.