Most KitchenAid ice maker and freezer repairs in Johnston involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. The Johnston list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near Johnston
We found 26 appliance repair companies within 30 miles of Johnston. The rest are spread across Des Moines (11), Urbandale (5), and Ankeny (2). The farthest listed company is about 29 miles out. Nearest on the list: Greens Appliance, Heating & Cooling, around 3.4 miles out. No company within 90 miles of Johnston mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.5 stars across 25 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Mention refrigerators, freezers or ice makers | 6 |
|---|---|
| Companies within 30 miles | 26 |
| With 4.5+ stars and at least 10 reviews | 4 |
| Three nearest companies, miles away | 3.4, 3.5, 3.7 |
| Open on Saturdays (per listing) | 20 |
| Listed as refrigerator repair | 5 |
First up for Johnston: Sears Appliance Repair (9.1 miles away, based in Waukee, 4.2 stars from 61 reviews, lists Saturday hours); Greens Appliance, Heating & Cooling (3.4 miles away, based in Grimes, 4.9 stars from 4,448 reviews, lists Saturday hours); Sears Appliance Repair (3.7 miles away, based in Des Moines, 4.2 stars from 62 reviews, lists Saturday hours); Central Appliances West (8.3 miles away, based in West Des Moines, 4.0 stars from 168 reviews, lists Saturday hours).
Which KitchenAid Ice Maker Do You Have?
KitchenAid ice makers come in several designs, including 15-inch undercounter ice maker (Clear Ice Technology), In-Door-Ice system, dual ice makers, and in-freezer ice maker, and each one fails in its own way. Freezer styles include side-by-side refrigerator, French door refrigerator (bottom freezer), bottom-freezer refrigerator, and four-door refrigerator.
KitchenAid Lines Technicians Work On
What Makes KitchenAid Ice Maker Repairs Different
The undercounter ice makers need 30 to 120 psi of water pressure, and a dirty air-cooled condenser can cut output to little or no ice and overheat parts. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
Common KitchenAid Ice Maker and Freezer Problems
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Before You Call: The KitchenAid Reset
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Freezer Problems Worth a Service Call
- Freezer runs constantly but stays warm
- Compressor hums but will not start
- Water pooling under or inside the freezer
What an Ice Maker Technician Checks
More local options for any brand: ice maker repair in Johnston and freezer repair in Johnston.
Care KitchenAid Recommends
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
KitchenAid Repair Cost Ranges
A KitchenAid ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
- The freezer temperature if you have a thermometer
Freezer and Ice Maker Notes for Johnston, IA
Most ice maker calls in Johnston come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Iowa does not issue a general appliance repair technician license; the Plumbing and Mechanical Systems Board licenses plumbing, HVAC, refrigeration and hydronic work, and state law carves out a special restricted license only for utility employees who repair appliances. Source: Iowa Code Chapter 105, Plumbers, Mechanical Professionals, and Contractors
In Iowa, you can check a license with the Iowa DIAL Find a Record or License (Plumbing & Mechanical Systems Board public search) or report a problem to the Iowa Attorney General Consumer Protection Division.
Questions to Ask a Johnston Repair Technician
- Can you give a written estimate before ordering parts?
- What guarantee do you give on parts and labor?
- Is your company licensed where my state requires it, and insured?
KitchenAid Ice Maker & Freezer Repair FAQs: Johnston, IA
Can the same technician fix my KitchenAid chest or upright freezer?
Which Johnston technicians work on KitchenAid?
Why is my KitchenAid refrigerator showing a code?
Other Refrigeration Repair in Johnston
KitchenAid Ice Maker & Freezer Repair Near Johnston
Write down any code or light your KitchenAid display shows and when it appears. It helps a Johnston technician bring the right parts.