A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Altoona, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Altoona IA
28 repair companies serve Altoona from within 30 miles. Other nearby bases include Des Moines (11), Urbandale (5), and Ankeny (2). The farthest listed company is about 28 miles out. The closest is Pembroke Appliance Repair Solutions, about 4.1 miles away. None of the repair companies near Altoona name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Rated companies nearby average 4.5 stars across 26 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention refrigerators, freezers or ice makers | 6 |
|---|---|
| Distance to the three closest (mi) | 4.1, 4.2, 5.3 |
| With 4.5+ stars and at least 10 reviews | 5 |
| Listed as refrigerator repair | 5 |
| Repair companies inside 30 miles | 28 |
| Open on Saturdays (per listing) | 22 |
At the top of the Altoona list: Sears Appliance Repair (5.3 miles away, based in Des Moines, 4.4 stars from 117 reviews, lists Saturday hours); Sears Appliance Repair (11.5 miles away, based in Des Moines, 4.2 stars from 62 reviews, lists Saturday hours); Greens Appliance, Heating & Cooling (15.3 miles away, based in Grimes, 4.9 stars from 4,448 reviews, lists Saturday hours); Metro Appliance Repair (5.6 miles away, based in Des Moines, 4.7 stars from 613 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way. On the freezer side, Samsung sells French door refrigerator (bottom freezer), convertible upright freezer, side-by-side refrigerator, and top-freezer refrigerator.
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Door or lid does not seal or pops back open
- Chest freezer exterior feels hot to the touch for a long time
- Heavy frost on the back wall or around the door
What an Ice Maker Technician Checks
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Altoona and freezer repair in Altoona.
Keeping a Samsung Ice Maker and Freezer Running
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- Any light, code or message on the display
Around Altoona
Most ice maker calls in Altoona come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Iowa does not issue a general appliance repair technician license; the Plumbing and Mechanical Systems Board licenses plumbing, HVAC, refrigeration and hydronic work, and state law carves out a special restricted license only for utility employees who repair appliances. Source: Iowa Code Chapter 105, Plumbers, Mechanical Professionals, and Contractors
In Iowa, you can check a license with the Iowa DIAL Find a Record or License (Plumbing & Mechanical Systems Board public search) or report a problem to the Iowa Attorney General Consumer Protection Division.
Before You Book in Altoona
- How often do you repair Samsung ice makers, including door-mounted ones?
- Do you also repair the water dispenser and supply line?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Altoona, IA
Is my Samsung ice maker worth repairing?
Why is my Samsung refrigerator showing a code?
Why is my ice maker making tiny cubes?
Is this Samsung customer service?
Related Repair Pages for Altoona
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Altoona technician bring the right parts.