A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Monticello list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Monticello
Within 60 miles of Monticello there are 11 appliance repair companies in our data. 1 list an address in Monticello, and the rest are spread across Pine Bluff (3), Bastrop (3), and El Dorado (2). Distances run up to about 59 miles. The closest is George Hales Repair Services., about 3.6 miles away. 1 lists Samsung specifically. The 11 rated companies in range average 4.3 stars. Because the nearest shops are farther out, ask each company whether Monticello is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Open on Saturdays (per listing) | 7 |
|---|---|
| Mention refrigerators, freezers or ice makers | 3 |
| Appliance repair companies in range (60 mi) | 11 |
| Mention Samsung | 1 |
| With 4.5+ stars and at least 10 reviews | 4 |
| Distance to the three closest (mi) | 3.6, 34.9, 42.3 |
| Refrigerator repair in their categories | 3 |
At the top of the Monticello list: George Hales Repair Services. (3.6 miles away, 4.8 stars from 17 reviews, lists Saturday hours); Sears Appliance Repair (46.7 miles away, based in Greenville, 5.0 stars from 5 reviews, lists Saturday hours); Sears Appliance Repair (34.9 miles away, based in Crossett, 3.9 stars from 8 reviews, lists Saturday hours); HD Diagnostic Electronics (42.3 miles away, based in Pine Bluff, 5.0 stars from 31 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker.
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Common Samsung Ice Maker and Freezer Problems
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Heavy frost on the back wall or around the door
- Chest freezer exterior feels hot to the touch for a long time
- An error code or temperature alarm
Inside an Ice Maker Repair Visit
More local options for any brand: ice maker repair in Monticello and freezer repair in Monticello.
Keeping a Samsung Ice Maker and Freezer Running
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
- When the water filter was last changed
Around Monticello
Most ice maker calls in Monticello come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Arkansas has no separate appliance repair license, and household appliances are listed as exempt equipment under the state HVACR licensing law, though exempt work must still meet HVACR rules and any local permit and inspection requirements. Source: Arkansas HVAC/R Statutes 2025, A.C.A. ยง 17-33-102 (Arkansas Department of Labor and Licensing)
In Arkansas, you can check a license with the Arkansas Department of Health Protective Health Codes licensee search (plumbing and gas fitter licenses) or report a problem to the Arkansas Attorney General, Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near Monticello
- Can you get the ice maker assembly or valve for my model quickly?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Monticello, AR
Do you work for Samsung?
Is my Samsung ice maker worth repairing?
Which Monticello technicians work on Samsung?
Related Repair Pages for Monticello
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.