If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Pine Bluff, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Pine Bluff
40 repair companies serve Pine Bluff from within 60 miles. 3 list an address in Pine Bluff, and other nearby bases include Little Rock (18), North Little Rock (13), and Benton (2). The closest is Bluff Appliance Services, about 0.9 miles away. No company within 90 miles of Pine Bluff mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 17 rated companies in range average 4.3 stars. Pine Bluff is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Pine Bluff. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Rated 4.5 stars or higher (10+ reviews) | 9 |
|---|---|
| Open on Saturdays (per listing) | 48 |
| Repair companies inside 60 miles | 60 |
| Mention refrigerators, freezers or ice makers | 6 |
| Three nearest companies, miles away | 0.9, 2.4, 4.8 |
| Listed as refrigerator repair | 6 |
Closest matches for Pine Bluff: HD Diagnostic Electronics (2.4 miles away, 5.0 stars from 31 reviews, lists Saturday hours); Bluff Appliance Services (0.9 miles away, 3.9 stars from 54 reviews); Sears Appliance Repair (42.0 miles away, based in North Little Rock, 4.4 stars from 155 reviews, lists Saturday hours); Sears Appliance Repair (40.6 miles away, based in Benton, 4.4 stars from 299 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Ice maker clicks or hums but does not fill
- Small, hollow or misshapen cubes
- No ice at all, or only a few cubes a day
What Gets Fixed on a Pine Bluff Ice Maker Call
More local options for any brand: ice maker repair in Pine Bluff and freezer repair in Pine Bluff.
Care Samsung Recommends
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
- When the water filter was last changed
Local Notes for Pine Bluff
Most ice maker calls in Pine Bluff come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Arkansas has no separate appliance repair license, and household appliances are listed as exempt equipment under the state HVACR licensing law, though exempt work must still meet HVACR rules and any local permit and inspection requirements. Source: Arkansas HVAC/R Statutes 2025, A.C.A. § 17-33-102 (Arkansas Department of Labor and Licensing)
In Arkansas, you can check a license with the Arkansas Department of Health Protective Health Codes licensee search (plumbing and gas fitter licenses) or report a problem to the Arkansas Attorney General, Consumer Protection Division.
Before You Book in Pine Bluff
- Is your company licensed where my state requires it, and insured?
- Do you also repair the water dispenser and supply line?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Pine Bluff, AR
What causes heavy frost buildup?
Is this Samsung customer service?
How do I reset my ice maker?
Related Repair Pages for Pine Bluff
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.