Samsung owners in Conway usually want two things from a repair company: experience with the brand and quick access to parts. The Conway list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Conway AR
We found 40 appliance repair companies within 30 miles of Conway. 3 of them are based in Conway itself, and the rest are spread across North Little Rock (14), Little Rock (10), and Sherwood (7). The closest is Local Appliance Repair Service in Conway, about 1.8 miles away. No company within 90 miles of Conway mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.3 stars across 14 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Appliance repair companies in range (30 mi) | 57 |
|---|---|
| Mention refrigerators, freezers or ice makers | 5 |
| Three nearest companies, miles away | 1.8, 6.4, 8.7 |
| Rated 4.5 stars or higher (10+ reviews) | 9 |
| Refrigerator repair in their categories | 5 |
| Listing Saturday hours | 44 |
The leading options for Conway are Sears Appliance Repair (21.6 miles away, based in Little Rock, 4.2 stars from 214 reviews, lists Saturday hours); Sears Appliance Repair (23.8 miles away, based in North Little Rock, 4.4 stars from 155 reviews, lists Saturday hours); Green Appliance Geeks (20.1 miles away, based in North Little Rock, 5.0 stars from 4 reviews, lists Saturday hours); Central One Service (22.7 miles away, based in Little Rock, 4.7 stars from 1,997 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker. On the freezer side, Samsung sells 4-Door Flex refrigerator, French door refrigerator (bottom freezer), side-by-side refrigerator, and top-freezer refrigerator.
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice clumping in the bucket
- Ice tastes or smells off
- Water dispenser works but the ice maker does not
What Gets Fixed on a Conway Freezer Call
Compare with technicians who work on every brand: ice maker repair in Conway and freezer repair in Conway.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
Local Notes for Conway
Most ice maker calls in Conway come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Arkansas has no separate appliance repair license, and household appliances are listed as exempt equipment under the state HVACR licensing law, though exempt work must still meet HVACR rules and any local permit and inspection requirements. Source: Arkansas HVAC/R Statutes 2025, A.C.A. § 17-33-102 (Arkansas Department of Labor and Licensing)
In Arkansas, you can check a license with the Arkansas Department of Health Protective Health Codes licensee search (plumbing and gas fitter licenses) or report a problem to the Arkansas Attorney General, Consumer Protection Division.
Hiring a Repair Company in Conway
- How often do you repair Samsung ice makers, including door-mounted ones?
- Is your company licensed where my state requires it, and insured?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Conway, AR
How do I reset my ice maker?
Should I repair or replace my Samsung refrigerator?
How do I find a technician who knows Samsung ice makers?
Other Refrigeration Repair in Conway
Samsung Ice Maker & Freezer Repair Near Conway
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Conway technician whether to look at water supply, cold air or the Samsung ice maker itself.