A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Rogers list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Rogers
22 repair companies serve Rogers from within 30 miles. 2 list an address in Rogers, and the rest are spread across Springdale (8), Fayetteville (6), and Bella Vista (2). The farthest listed company is about 23 miles out. None of the repair companies near Rogers name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Sears Appliance Repair, about 1.9 miles away. Rated companies nearby average 4.0 stars across 18 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Rated 4.5 stars or higher (10+ reviews) | 5 |
|---|---|
| Listing Saturday hours | 11 |
| Mention refrigerators, freezers or ice makers | 6 |
| Appliance repair companies in range (30 mi) | 22 |
| Distance to the three closest (mi) | 1.9, 4.8, 7.3 |
| Refrigerator repair in their categories | 6 |
The leading options for Rogers are Mr. Appliance of Springdale and Rogers (4.8 miles away, based in Bentonville, 4.9 stars from 782 reviews); Mr. Appliance of Fayetteville, AR (17.0 miles away, based in Fayetteville, 4.8 stars from 492 reviews); Gliedt Appliance (9.6 miles away, based in Springdale, 4.4 stars from 174 reviews); Sears Appliance Repair (1.9 miles away, 4.5 stars from 115 reviews, lists Saturday hours).
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- Ice clumping in the bucket
- Ice will not dispense even though the bucket is full
- Water dispenser works but the ice maker does not
What Gets Fixed on a Rogers Ice Maker Call
Compare with technicians who work on every brand: ice maker repair in Rogers and freezer repair in Rogers.
Care Samsung Recommends
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
What Rogers Owners Should Know
Most ice maker calls in Rogers come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Arkansas has no separate appliance repair license, and household appliances are listed as exempt equipment under the state HVACR licensing law, though exempt work must still meet HVACR rules and any local permit and inspection requirements. Source: Arkansas HVAC/R Statutes 2025, A.C.A. § 17-33-102 (Arkansas Department of Labor and Licensing)
In Arkansas, you can check a license with the Arkansas Department of Health Protective Health Codes licensee search (plumbing and gas fitter licenses) or report a problem to the Arkansas Attorney General, Consumer Protection Division.
Hiring a Repair Company in Rogers
- Is your company licensed where my state requires it, and insured?
- Can you give a written estimate before ordering parts?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Rogers, AR
Is there a reset button on my ice maker?
Why is my ice maker making tiny cubes?
Is my Samsung ice maker worth repairing?
Is this Samsung customer service?
Other Refrigeration Repair in Rogers
Samsung Ice Maker & Freezer Repair Near Rogers
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.