Most Samsung ice maker and freezer repairs in Jonesboro involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Jonesboro AR
24 repair companies serve Jonesboro from within 60 miles. 2 of them are based in Jonesboro itself, and the rest are spread across Batesville (4), Memphis (3), and Paragould (2). Distances run up to about 59 miles. 1 of them mentions Samsung in their listing or website. The closest is Sears Appliance Repair, about 0.1 miles away. Across 23 rated companies, the average public rating is 3.7 stars. Because the nearest shops are farther out, ask each company whether Jonesboro is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Repair companies inside 60 miles | 24 |
|---|---|
| Mention Samsung | 1 |
| Rated 4.5 stars or higher (10+ reviews) | 8 |
| Three nearest companies, miles away | 0.1, 5.1, 19.5 |
| Listed as refrigerator repair | 5 |
| Mention refrigerators, freezers or ice makers | 5 |
| Open on Saturdays (per listing) | 9 |
Closest matches for Jonesboro: Sears Appliance Repair (0.1 miles away, 4.5 stars from 54 reviews, lists Saturday hours); Kent Heating & Air Services (20.4 miles away, based in Trumann, 4.8 stars from 13 reviews, lists Saturday hours); Appliance 911 (5.1 miles away, 4.8 stars from 214 reviews); Burke's Heat, Air & Appliance Repair (19.5 miles away, based in Paragould, 4.8 stars from 313 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). On the freezer side, Samsung sells French door refrigerator (bottom freezer), convertible upright freezer, top-freezer refrigerator, and side-by-side refrigerator.
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- No ice at all, or only a few cubes a day
- Water dispenser works but the ice maker does not
- Ice will not dispense even though the bucket is full
How an Ice Maker Service Call Usually Goes in Jonesboro
More local options for any brand: ice maker repair in Jonesboro and freezer repair in Jonesboro.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
- Whether the water dispenser still works
What Jonesboro Owners Should Know
Most ice maker calls in Jonesboro come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Arkansas has no separate appliance repair license, and household appliances are listed as exempt equipment under the state HVACR licensing law, though exempt work must still meet HVACR rules and any local permit and inspection requirements. Source: Arkansas HVAC/R Statutes 2025, A.C.A. ยง 17-33-102 (Arkansas Department of Labor and Licensing)
In Arkansas, you can check a license with the Arkansas Department of Health Protective Health Codes licensee search (plumbing and gas fitter licenses) or report a problem to the Arkansas Attorney General, Consumer Protection Division.
Hiring a Repair Company in Jonesboro
- What guarantee do you give on parts and labor?
- Is your company licensed where my state requires it, and insured?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Jonesboro, AR
Should I repair or replace my Samsung refrigerator?
What should I do about a Samsung error code?
What causes heavy frost buildup?
More Freezer and Ice Maker Repair in Jonesboro, AR
Samsung Ice Maker & Freezer Repair Near Jonesboro
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Jonesboro technician whether to look at water supply, cold air or the Samsung ice maker itself.