If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Independent KitchenAid Ice Maker Technicians, Monticello AR
11 repair companies serve Monticello from within 60 miles. 1 list an address in Monticello, and the rest are spread across Pine Bluff (3), Bastrop (3), and El Dorado (2). Distances run up to about 59 miles. Nearest on the list: George Hales Repair Services., around 3.6 miles out. 1 of them mentions KitchenAid in their listing or website. Across 11 rated companies, the average public rating is 4.3 stars. Monticello is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Monticello. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| With 4.5+ stars and at least 10 reviews | 4 |
|---|---|
| Mention KitchenAid | 1 |
| Refrigerator repair in their categories | 3 |
| Companies within 60 miles | 11 |
| Mention refrigerators, freezers or ice makers | 3 |
| Open on Saturdays (per listing) | 7 |
| Distance to the three closest (mi) | 3.6, 34.9, 42.3 |
Closest matches for Monticello: Sears Appliance Repair (34.9 miles away, based in Crossett, 3.9 stars from 8 reviews, lists Saturday hours); George Hales Repair Services. (3.6 miles away, 4.8 stars from 17 reviews, lists Saturday hours); Sears Appliance Repair (46.7 miles away, based in Greenville, 5.0 stars from 5 reviews, lists Saturday hours); Sears Appliance Repair (57.3 miles away, based in El Dorado, 5.0 stars from 14 reviews, lists Saturday hours).
KitchenAid Ice Makers and Freezers Technicians See
KitchenAid ice makers come in several designs, including dual ice makers, 15-inch undercounter ice maker (Clear Ice Technology), In-Door-Ice system, and undercounter freezer-drawer ice maker, and each one fails in its own way. On the freezer side, KitchenAid sells bottom-freezer refrigerator, side-by-side refrigerator, undercounter refrigerator/freezer drawers, and built-in side-by-side refrigerator.
KitchenAid Lines Technicians Work On
What Makes KitchenAid Ice Maker Repairs Different
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
An electric water valve feeds the ice maker and dispenser, and it buzzes if the ice maker is switched on without a water supply connected. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
What KitchenAid Says to Check First
- Ice maker not making ice. Check that the water line is connected, the valve is fully open and the line is not kinked, confirm the freezer is at 0 to 5°F, then reset the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
- Ice maker leaking. Break up ice blockages gently with a plastic or wooden handle and check that the fill cup sits directly under the fill valve spigot. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
KitchenAid Freezer Problems Worth a Service Call
- Chest freezer exterior feels hot to the touch for a long time
- An error code or temperature alarm
- Heavy frost on the back wall or around the door
What a Freezer Technician Checks
Not sure it is a KitchenAid problem? The general pages cover every brand: ice maker repair in Monticello and freezer repair in Monticello.
Care KitchenAid Recommends
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
KitchenAid Repair Cost Ranges
Price the repair before replacing a KitchenAid refrigerator or freezer. Published ranges for common jobs:
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
- When the water filter was last changed
Local Notes for Monticello
Most ice maker calls in Monticello come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Arkansas has no separate appliance repair license, and household appliances are listed as exempt equipment under the state HVACR licensing law, though exempt work must still meet HVACR rules and any local permit and inspection requirements. Source: Arkansas HVAC/R Statutes 2025, A.C.A. § 17-33-102 (Arkansas Department of Labor and Licensing)
In Arkansas, you can check a license with the Arkansas Department of Health Protective Health Codes licensee search (plumbing and gas fitter licenses) or report a problem to the Arkansas Attorney General, Consumer Protection Division.
Hiring a Repair Company in Monticello
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
KitchenAid Ice Maker & Freezer Repair FAQs: Monticello, AR
What causes heavy frost buildup?
Should I repair or replace my KitchenAid refrigerator?
Is this KitchenAid customer service?
Why is my ice maker making tiny cubes?
Other Refrigeration Repair in Monticello
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your KitchenAid display shows and when it appears. It helps a Monticello technician bring the right parts.