A freezer that quietly stops freezing costs more than the repair once the food inside is lost, so speed matters more here than with most appliances. This page lists independent appliance repair companies serving Conway and the Faulkner County area, with companies that mention freezer or refrigeration work shown first.
Local Freezer Repair in Conway, AR
Our data shows 40 appliance repair companies inside a 30-mile radius of Conway. 3 list an address in Conway, and other nearby bases include North Little Rock (14), Little Rock (10), and Sherwood (7). The farthest listed company is about 25 miles out. Nearest on the list: Local Appliance Repair Service in Conway, around 1.8 miles out. Of those, 3 mention freezer or refrigeration work by name. The 14 rated companies in range average 4.3 stars.
Companies are shown by relevance and distance from Conway. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Refrigerator repair in their categories | 5 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 9 |
| Listing Saturday hours | 44 |
| Three nearest companies, miles away | 1.8, 6.4, 8.7 |
| Appliance repair companies in range (30 mi) | 57 |
| Mention refrigerators, freezers or ice makers | 5 |
At the top of the Conway list: A-Tech Appliance Service (25.3 miles away, based in Little Rock, 4.6 stars from 187 reviews); Green Appliance Geeks (20.1 miles away, based in North Little Rock, 5.0 stars from 4 reviews, lists Saturday hours); Sears Appliance Repair (26.1 miles away, based in Cabot, 4.6 stars from 86 reviews, lists Saturday hours); Sears Appliance Repair (23.8 miles away, based in North Little Rock, 4.4 stars from 155 reviews, lists Saturday hours).
Signs Your Freezer Needs a Technician
- Water pooling under or inside the freezer
- Chest freezer exterior feels hot to the touch for a long time
- Door or lid does not seal or pops back open
- Freezer runs constantly but stays warm
Protecting the Food While You Wait
Keep the door closed. Every opening lets cold air out. Put an appliance thermometer inside so you know the real temperature, and move food to another freezer or a cooler with ice if the repair will take longer than the freezer can hold.
Keep the refrigerator at 40°F (4°C) or colder and the freezer at 0°F (-18°C). Source: FDA - Are You Storing Food Safely?
Thawed food can be safely refrozen if it still has ice crystals or is at 40°F or below. Source: FoodSafety.gov - Three Ways to Keep Food Safe When You Lose Power
Why Freezers Stop Freezing
How a Freezer Service Call Usually Goes in Conway
Troubleshooting first? Start with samsung freezer not working or not freezing or freezer not freezing.
Old Freezers and Child Safety
Before discarding an old wine cooler or beverage center, take the doors off and leave the shelves in place so children cannot easily climb inside. Source: Frigidaire - Wine Cooler Use & Care Guide (A15310502)
Keep the freezer at 0°F, leave a few inches of space around it for air circulation, and check that the door seals are airtight. Source: ENERGY STAR - Freezers
Repair or Replace Your Freezer?
Most freezer repairs come down to one part and an hour or two of labor, which is why many are worth pricing before you shop for a new freezer. Published ranges:
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the freezer repair cost guide and when to repair or replace.
What Conway Owners Should Know
Most freezer calls in Conway come down to the same handful of parts: the defrost system, a fan, the temperature control, the door gasket and dirty condenser coils.
Arkansas has no separate appliance repair license, and household appliances are listed as exempt equipment under the state HVACR licensing law, though exempt work must still meet HVACR rules and any local permit and inspection requirements. Source: Arkansas HVAC/R Statutes 2025, A.C.A. § 17-33-102 (Arkansas Department of Labor and Licensing)
In Arkansas, you can check a license with the Arkansas Department of Health Protective Health Codes licensee search (plumbing and gas fitter licenses) or report a problem to the Arkansas Attorney General, Consumer Protection Division.
Questions to Ask a Conway Repair Technician
- What should I do with the food while I wait for the repair?
- Is your company licensed where my state requires it, and insured?
- How often do you repair your brand freezers, and how quickly can you get parts?
Freezer Repair FAQs: Conway, AR
How cold should a freezer be?
Is the helpline a manufacturer?
Do you repair chest and upright freezers?
Find Your Brand in Conway
Freezer Repair Near Conway
A thermometer reading, a note on whether the compressor is running and the model number in hand make any freezer repair in Conway faster and cheaper.