If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Jacksonville, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Jacksonville AR
40 repair companies serve Jacksonville from within 30 miles. 2 list an address in Jacksonville, and other nearby bases include North Little Rock (16), Little Rock (10), and Sherwood (7). No company within 90 miles of Jacksonville mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Same-Day Appliance Fix in Jacksonville is the nearest, roughly 1.0 miles from Jacksonville. Rated companies nearby average 4.4 stars across 13 businesses.
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| Appliance repair companies in range (30 mi) | 58 |
|---|---|
| Name refrigeration work in their listing | 6 |
| Rated 4.5 stars or higher (10+ reviews) | 10 |
| Three nearest companies, miles away | 1.0, 3.9, 4.7 |
| Listing Saturday hours | 45 |
| Refrigerator repair in their categories | 6 |
Closest matches for Jacksonville: Sears Appliance Repair (8.8 miles away, based in Cabot, 4.6 stars from 86 reviews, lists Saturday hours); Sears Appliance Repair (8.2 miles away, based in North Little Rock, 4.4 stars from 155 reviews, lists Saturday hours); Green Appliance Geeks (11.9 miles away, based in North Little Rock, 5.0 stars from 4 reviews, lists Saturday hours); A-Tech Appliance Service (12.5 miles away, based in Little Rock, 4.6 stars from 187 reviews).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way. Freezer styles include convertible upright freezer, French door refrigerator (bottom freezer), top-freezer refrigerator, and bottom-freezer refrigerator.
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Common Samsung Ice Maker and Freezer Problems
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- Water leaking from the ice maker or dispenser
- Ice tastes or smells off
- Ice maker or ice compartment frozen over
What an Ice Maker Technician Checks
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Jacksonville and freezer repair in Jacksonville.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
Local Notes for Jacksonville
Most ice maker calls in Jacksonville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Arkansas has no separate appliance repair license, and household appliances are listed as exempt equipment under the state HVACR licensing law, though exempt work must still meet HVACR rules and any local permit and inspection requirements. Source: Arkansas HVAC/R Statutes 2025, A.C.A. ยง 17-33-102 (Arkansas Department of Labor and Licensing)
In Arkansas, you can check a license with the Arkansas Department of Health Protective Health Codes licensee search (plumbing and gas fitter licenses) or report a problem to the Arkansas Attorney General, Consumer Protection Division.
Hiring a Repair Company in Jacksonville
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Jacksonville, AR
Is there a reset button on my ice maker?
What should I do about a Samsung error code?
Do you work for Samsung?
Related Repair Pages for Jacksonville
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Jacksonville technician whether to look at water supply, cold air or the Samsung ice maker itself.