A KitchenAid ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with KitchenAid. Listed companies are independent technicians who repair KitchenAid ice makers and freezers along with other brands.
Independent KitchenAid Ice Maker Technicians, Sterling VA
Within 30 miles of Sterling there are 40 appliance repair companies in our data. 6 list an address in Sterling, and other nearby bases include Ashburn (8), Chantilly (8), and Herndon (7). The farthest listed company is about 10 miles out. No company within 90 miles of Sterling mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Ready Sterling Appliance Repair, about 0.4 miles away. Across 38 rated companies, the average public rating is 4.8 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Rated 4.5 stars or higher (10+ reviews) | 21 |
|---|---|
| Listed as refrigerator repair | 10 |
| Distance to the three closest (mi) | 0.4, 0.5, 1.6 |
| Repair companies inside 30 miles | 60 |
| Mention refrigerators, freezers or ice makers | 11 |
| Open on Saturdays (per listing) | 55 |
The leading options for Sterling are Herndon Appliance Repair (2.8 miles away, based in Herndon, 4.8 stars from 211 reviews, lists Saturday hours); APPRO Appliance (8.6 miles away, based in Fairfax, 4.8 stars from 377 reviews, lists Saturday hours); Ashburn Appliance Repair (6.8 miles away, based in Ashburn, 4.7 stars from 171 reviews, lists Saturday hours); Total Appliances Service (8.2 miles away, based in Chantilly, 4.4 stars from 89 reviews, lists Saturday hours).
KitchenAid Ice and Freezer Designs
KitchenAid ice makers come in several designs, including dual ice makers, undercounter freezer-drawer ice maker, in-freezer ice maker, and In-Door-Ice system, and each one fails in its own way. On the freezer side, KitchenAid sells built-in side-by-side refrigerator, bottom-freezer refrigerator, side-by-side refrigerator, and French door refrigerator (bottom freezer).
Know Your KitchenAid Ice Maker
What a KitchenAid Technician Deals With
The undercounter ice makers need 30 to 120 psi of water pressure, and a dirty air-cooled condenser can cut output to little or no ice and overheat parts. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
KitchenAid Symptoms and First Checks
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice dispenser not working. If ice is lodged in the dispenser, set a towel and dish under the chute and let the ice thaw on its own. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
KitchenAid Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- Heavy frost on the back wall or around the door
- An error code or temperature alarm
Inside a Freezer Repair Visit
Compare with technicians who work on every brand: ice maker repair in Sterling and freezer repair in Sterling.
Keeping a KitchenAid Ice Maker and Freezer Running
- Replace the refrigerator water filter about every six months or when the indicator comes on, since a clogged or loose filter cuts flow to the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
Budgeting for a KitchenAid Ice Maker Repair
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- Any light, code or message on the display
Freezer and Ice Maker Notes for Sterling, VA
Most ice maker calls in Sterling come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Questions to Ask a Sterling Repair Technician
- Can you get the ice maker assembly or valve for my model quickly?
- Do you also repair the water dispenser and supply line?
- Is your company licensed where my state requires it, and insured?
KitchenAid Ice Maker & Freezer Repair FAQs: Sterling, VA
Is this KitchenAid customer service?
Why is my KitchenAid refrigerator showing a code?
Can the same technician fix my KitchenAid chest or upright freezer?
Other Refrigeration Repair in Sterling
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.