If your LG ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Sterling list starts with companies that name LG, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by LG. If your appliance is still under manufacturer coverage, contact LG directly.
Independent LG Ice Maker Technicians, Sterling VA
40 repair companies serve Sterling from within 30 miles. 6 of them are based in Sterling itself, and other nearby bases include Ashburn (8), Chantilly (8), and Herndon (7). None of the repair companies near Sterling name LG in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Ready Sterling Appliance Repair, about 0.4 miles away. The 38 rated companies in range average 4.8 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Three nearest companies, miles away | 0.4, 0.5, 1.6 |
|---|---|
| Companies within 30 miles | 60 |
| With 4.5+ stars and at least 10 reviews | 21 |
| Listed as refrigerator repair | 10 |
| Listing Saturday hours | 55 |
| Name refrigeration work in their listing | 11 |
At the top of the Sterling list: Herndon Appliance Repair (2.8 miles away, based in Herndon, 4.8 stars from 211 reviews, lists Saturday hours); Sterling Appliance (1.8 miles away, 4.6 stars from 210 reviews, lists Saturday hours); Ashburn Appliance Repair (6.8 miles away, based in Ashburn, 4.7 stars from 171 reviews, lists Saturday hours); APPRO Appliance (8.6 miles away, based in Fairfax, 4.8 stars from 377 reviews, lists Saturday hours).
LG Ice and Freezer Designs
LG ice makers come in several designs, including dual ice makers, Slim SpacePlus ice system, and Craft Ice (round ice spheres), and each one fails in its own way.
LG Ice and Freezer Features
How LG Ice Makers and Freezers Work
Depending on the model, the ice maker is switched by a power switch on its left side or by an Ice On/Off control on the panel, which may need the control lock released first. Source: LG USA - LG Refrigerator: Why is my refrigerator not making ice?
LG Symptoms and First Checks
- Water or ice at the bottom of the freezer. Defrost water may be bypassing the drain tray, so unplug the unit, leave the doors open until all ice melts, then restart it. Source: LG USA - LG Refrigerator Troubleshooting: Leaking Inside My LG Refrigerator
- Ice maker not making ice. Lower the freezer setting, confirm the ice maker is switched on and the panel is unlocked, then allow 24 hours. Source: LG USA - If Your LG Refrigerator Is Not Making Ice or Not Making Enough
Testing or Resetting an LG Ice Maker
On ice makers with a tray, press and hold the test button under the tray for about three seconds (models without a tray use a paper clip through the access hole) until the tray or arms turn, with a towel underneath; a new install allows only one test in the first two hours. Source: LG USA - LG Refrigerator: Why is my refrigerator not making ice?
What LG Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| IS | Ice maker temperature sensor fault. Source: LG USA - LG Refrigerator Error Codes |
| gF | Water flow sensor fault. Source: LG USA - LG Refrigerator Error Codes |
| FS | Freezer temperature sensor fault. Source: LG USA - LG Refrigerator Error Codes |
LG smart refrigerators include Smart Diagnosis self-diagnostic tools, and Wi-Fi models can run diagnostics through the LG ThinQ app. Source: LG USA - InstaView Refrigerators
When to Call for LG Ice Maker Repair
- Ice tastes or smells off
- Ice maker clicks or hums but does not fill
- Water dispenser works but the ice maker does not
How an Ice Maker Service Call Usually Goes in Sterling
Not sure it is an LG problem? The general pages cover every brand: ice maker repair in Sterling and freezer repair in Sterling.
Keeping an LG Ice Maker and Freezer Running
- Replace the water filter if it has been in use longer than six months, and run about 2.5 gallons through the dispenser afterward to purge air. Source: LG USA - If Your LG Refrigerator Is Not Making Ice or Not Making Enough
- Clean the door gaskets with warm water or mild detergent and keep food from blocking the doors, since leaky seals cause freezer frost. Source: LG USA - LG Refrigerator: Frost Buildup - Freezer Only
Brand guides: LG Ice Maker Not Working: Causes and Fixes, LG Freezer Not Freezing: What to Check.
What LG Ice Maker and Freezer Repairs Cost
Most LG ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the water dispenser still works
- When the water filter was last changed
- The brand, model and serial number from the label inside the fresh-food section
Local Notes for Sterling
Most ice maker calls in Sterling come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Questions to Ask a Sterling Repair Technician
- What guarantee do you give on parts and labor?
- How often do you repair LG ice makers, including door-mounted ones?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
LG Ice Maker & Freezer Repair FAQs: Sterling, VA
Do you work for LG?
Why is there so much frost in my freezer?
What should I do about an LG error code?
Related Repair Pages for Sterling
LG Ice Maker & Freezer Repair in Nearby Cities
Nearby Towns Served From Sterling
LG ice maker and freezer repair for Dulles Town Center is handled by the same companies listed for Sterling. Each town also has its own freezer repair page with the nearest companies:
Before you call, find the model and serial number on your LG refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.