If your Whirlpool ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Whirlpool and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Whirlpool, and the technicians listed are independent repair companies, not the manufacturer.
Whirlpool Ice Maker & Freezer Repair Near Richmond
Our data shows 40 appliance repair companies inside a 30-mile radius of Richmond. 25 list an address in Richmond, and the rest are spread across Mechanicsville (5), Midlothian (2), and Glen Allen (2). Distances run up to about 14 miles. Appliance Repair Richmond is the nearest, roughly 1.4 miles from Richmond. None of the repair companies near Richmond name Whirlpool in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Across 30 rated companies, the average public rating is 4.1 stars.
Companies are shown by relevance and distance from Richmond. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Three nearest companies, miles away | 1.4, 1.5, 1.6 |
|---|---|
| Repair companies inside 30 miles | 51 |
| Name refrigeration work in their listing | 10 |
| Listed as refrigerator repair | 9 |
| Listing Saturday hours | 25 |
| With 4.5+ stars and at least 10 reviews | 11 |
At the top of the Richmond list: Fusion HVAC & Appliance Repair (11.1 miles away, 4.9 stars from 460 reviews, lists Saturday hours); Mr. Appliance of Richmond (7.6 miles away, 4.8 stars from 1,293 reviews); Sears Appliance Repair (7.5 miles away, based in North Chesterfield, 4.2 stars from 332 reviews, lists Saturday hours); Sears Appliance Repair (7.2 miles away, 4.3 stars from 216 reviews, lists Saturday hours).
Whirlpool Ice Makers and Freezers Technicians See
Whirlpool ice makers come in several designs, including in-door ice maker, dual ice makers, 15-inch built-in standalone ice maker, and in-freezer ice maker, and each one fails in its own way. On the freezer side, Whirlpool sells side-by-side refrigerator, convertible chest freezer, top-freezer refrigerator, and bottom-freezer refrigerator.
Whirlpool Ice and Freezer Features
What a Whirlpool Technician Deals With
Whirlpool refrigerator ice makers come in several styles: some are switched on by lowering a wire shutoff arm, others by an on/off switch on the ice maker or the freezer door wall, and digital models through the control panel menu. Source: Whirlpool Product Help - How to Turn the Ice Maker On and Off
What Whirlpool Says to Check First
- Ice dispenser not working. First confirm whether the ice maker is producing ice at all, and if ice is made but not dropping, unplug the refrigerator for about a minute to reset it. Source: Whirlpool Product Help - Not Dispensing Ice - Refrigerator
- Ice maker not making ice. Check that the water line is connected, the valve is fully open and the line is not kinked, confirm the freezer is at 0 to 5°F, then reset the ice maker. Source: Whirlpool Product Help - Ice Maker Not Working - Troubleshooting
Testing or Resetting a Whirlpool Ice Maker
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: Whirlpool Product Help - How to Turn the Ice Maker On and Off
What Whirlpool Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| PO | Power outage alert: power was lost and the freezer warmed to about 18°F or higher. Source: Whirlpool Product Help - PO Error Code - Refrigerator |
Signs Your Whirlpool Ice Maker Needs a Technician
- An ice maker light or error code on the display
- No ice at all, or only a few cubes a day
- Ice clumping in the bucket
Inside an Ice Maker Repair Visit
Compare with technicians who work on every brand: ice maker repair in Richmond and freezer repair in Richmond.
Keeping a Whirlpool Ice Maker and Freezer Running
- Clean the ice bin with water and a soft cloth and dry it fully before putting it back, since ice particles left in a dirty bin cause clumping. Source: Whirlpool Product Help - Ice Clumping in Ice Bin - Refrigerator
- Defrost a chest freezer when frost reaches about 1/4 inch and at least once a year, removing the drain cap first and using a plastic scraper. Source: Whirlpool - Chest Freezer Owner's Manual (W11531549C)
Brand guides: Whirlpool Ice Maker Not Working: Causes and Fixes.
Whirlpool Repair Cost Ranges
A Whirlpool ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
- Any light, code or message on the display
What Richmond Owners Should Know
Most ice maker calls in Richmond come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Hiring a Repair Company in Richmond
- Do you also repair the water dispenser and supply line?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you give a written estimate before ordering parts?
Whirlpool Ice Maker & Freezer Repair FAQs: Richmond, VA
Is my Whirlpool ice maker worth repairing?
Is there a reset button on my ice maker?
Why is there so much frost in my freezer?
Other Refrigeration Repair in Richmond
Whirlpool Ice Maker & Freezer Repair Near Richmond
Before you call, find the model and serial number on your Whirlpool refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.