A KitchenAid ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Rocky Mount, with those that mention KitchenAid first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Independent KitchenAid Ice Maker Technicians, Rocky Mount NC
We found 40 appliance repair companies within 60 miles of Rocky Mount. 2 list an address in Rocky Mount, and the rest are spread across Raleigh (8), Wendell (3), and Goldsboro (3). The farthest listed company is about 46 miles out. The closest is Sears Appliance Repair, about 0.6 miles away. No company within 90 miles of Rocky Mount mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.3 stars across 38 businesses. Rocky Mount is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Rocky Mount. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Name refrigeration work in their listing | 13 |
|---|---|
| Listing Saturday hours | 30 |
| Mention ice makers | 1 |
| With 4.5+ stars and at least 10 reviews | 20 |
| Name freezer work | 1 |
| Three nearest companies, miles away | 0.6, 1.9, 7.7 |
| Refrigerator repair in their categories | 10 |
| Repair companies inside 60 miles | 60 |
First up for Rocky Mount: JB Appliance Solutions (7.7 miles away, based in Nashville, 4.9 stars from 638 reviews); Sears Appliance Repair (0.6 miles away, 4.4 stars from 129 reviews, lists Saturday hours); Sears Appliance Repair (41.4 miles away, based in Goldsboro, 4.7 stars from 225 reviews, lists Saturday hours); Sears Appliance Repair (43.8 miles away, based in Raleigh, 4.3 stars from 571 reviews, lists Saturday hours).
Which KitchenAid Ice Maker Do You Have?
Know which KitchenAid ice maker you have before you call: KitchenAid sells 15-inch undercounter ice maker (Clear Ice Technology), In-Door-Ice system, undercounter freezer-drawer ice maker, and in-freezer ice maker. On the freezer side, KitchenAid sells French door refrigerator (bottom freezer), undercounter refrigerator/freezer drawers, side-by-side refrigerator, and built-in side-by-side refrigerator.
KitchenAid Ice and Freezer Features
What Makes KitchenAid Ice Maker Repairs Different
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
The units run a defrost cycle with a defrost heater, and meltwater flows to a drain pan, which explains sizzling or gurgling sounds. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
What KitchenAid Says to Check First
- Frost buildup in freezer. KitchenAid ties frost to air getting in, so it says to check that the door seals close fully and that the refrigerator is level. Source: KitchenAid - Troubleshoot Your Refrigerator's Possible Problems
- Ice maker leaking. Break up ice blockages gently with a plastic or wooden handle and check that the fill cup sits directly under the fill valve spigot. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Before You Call: The KitchenAid Reset
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- Compressor hums but will not start
- Chest freezer exterior feels hot to the touch for a long time
What Gets Fixed on a Rocky Mount Ice Maker Call
Not sure it is a KitchenAid problem? The general pages cover every brand: ice maker repair in Rocky Mount and freezer repair in Rocky Mount.
Owner Care for KitchenAid Ice Makers
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
KitchenAid Repair Cost Ranges
Price the repair before replacing a KitchenAid refrigerator or freezer. Published ranges for common jobs:
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
What Rocky Mount Owners Should Know
Most ice maker calls in Rocky Mount come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Questions to Ask a Rocky Mount Repair Technician
- How often do you repair KitchenAid ice makers, including door-mounted ones?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you give a written estimate before ordering parts?
KitchenAid Ice Maker & Freezer Repair FAQs: Rocky Mount, NC
Why are my ice cubes small or hollow?
Which Rocky Mount technicians work on KitchenAid?
Do you repair KitchenAid standalone freezers too?
Other Refrigeration Repair in Rocky Mount
KitchenAid Ice Maker & Freezer Repair Near Rocky Mount
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Rocky Mount technician whether to look at water supply, cold air or the KitchenAid ice maker itself.