Most Samsung ice maker and freezer repairs in Rocky Mount involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Rocky Mount, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Rocky Mount
We found 40 appliance repair companies within 60 miles of Rocky Mount. 2 of them are based in Rocky Mount itself, and the rest are spread across Raleigh (8), Wendell (3), and Goldsboro (3). The farthest listed company is about 46 miles out. No company within 90 miles of Rocky Mount mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Sears Appliance Repair, about 0.6 miles away. The 38 rated companies in range average 4.3 stars. Rocky Mount is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Rocky Mount. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Name refrigeration work in their listing | 13 |
|---|---|
| Listing Saturday hours | 30 |
| Name freezer work | 1 |
| Refrigerator repair in their categories | 10 |
| Name ice maker work | 1 |
| Appliance repair companies in range (60 mi) | 60 |
| Three nearest companies, miles away | 0.6, 1.9, 7.7 |
| Rated 4.5 stars or higher (10+ reviews) | 20 |
Closest matches for Rocky Mount: JB Appliance Solutions (7.7 miles away, based in Nashville, 4.9 stars from 638 reviews); Sears Appliance Repair (0.6 miles away, 4.4 stars from 129 reviews, lists Saturday hours); Perry's Refrigeration (41.8 miles away, based in Goldsboro, 5.0 stars from 17 reviews, lists Saturday hours); Sears Appliance Repair (41.4 miles away, based in Goldsboro, 4.7 stars from 225 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker.
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- Ice clumping in the bucket
- Ice tastes or smells off
- Ice will not dispense even though the bucket is full
How a Freezer Service Call Usually Goes in Rocky Mount
More local options for any brand: ice maker repair in Rocky Mount and freezer repair in Rocky Mount.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
What Rocky Mount Owners Should Know
Most ice maker calls in Rocky Mount come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. ยง 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Before You Book in Rocky Mount
- Is your company licensed where my state requires it, and insured?
- Can you get the ice maker assembly or valve for my model quickly?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Rocky Mount, NC
Is there a reset button on my ice maker?
What should I do about a Samsung error code?
What causes heavy frost buildup?
Do you repair Samsung standalone freezers too?
Related Repair Pages for Rocky Mount
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Rocky Mount technician bring the right parts.