A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Porters Neck list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Porters Neck
14 repair companies serve Porters Neck from within 30 miles. The rest are spread across Wilmington (11), Rocky Point (1), and Navassa (1). Distances run up to about 25 miles. Mastertech Services Inc is the nearest, roughly 2.5 miles from Porters Neck. None of the repair companies near Porters Neck name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 13 rated companies in range average 4.4 stars.
Companies are shown by relevance and distance from Porters Neck. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Appliance repair companies in range (30 mi) | 14 |
|---|---|
| Refrigerator repair in their categories | 2 |
| Mention refrigerators, freezers or ice makers | 2 |
| Distance to the three closest (mi) | 2.5, 3.4, 5.7 |
| With 4.5+ stars and at least 10 reviews | 7 |
| Open on Saturdays (per listing) | 6 |
First up for Porters Neck: Mr. Appliance of Wilmington NC (7.5 miles away, based in Wilmington, 4.8 stars from 1,215 reviews); Appliance Service Co (11.6 miles away, based in Wilmington, 4.7 stars from 240 reviews); Island Appliance Repair (13.1 miles away, based in Navassa, 4.8 stars from 647 reviews); Johnny's Appliance Repair (24.8 miles away, based in Sneads Ferry, 4.6 stars from 92 reviews).
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- No ice at all, or only a few cubes a day
- Ice will not dispense even though the bucket is full
- Ice tastes or smells off
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in Porters Neck and freezer repair in Porters Neck.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
- When the water filter was last changed
Around Porters Neck
Most ice maker calls in Porters Neck come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. ยง 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near Porters Neck
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you give a written estimate before ordering parts?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Porters Neck, NC
Why is my Samsung refrigerator showing a code?
Why are my ice cubes small or hollow?
Which Porters Neck technicians work on Samsung?
Can the same technician fix my Samsung chest or upright freezer?
Related Repair Pages for Porters Neck
Samsung Ice Maker & Freezer Repair Near Porters Neck
Write down any code or light your Samsung display shows and when it appears. It helps a Porters Neck technician bring the right parts.