Most Samsung ice maker and freezer repairs in Raleigh involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Raleigh
Our data shows 40 appliance repair companies inside a 30-mile radius of Raleigh. 20 list an address in Raleigh, and the rest are spread across Cary (6), Durham (5), and Wake Forest (3). The farthest listed company is about 16 miles out. None of the repair companies near Raleigh name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Sears Appliance Repair, about 2.1 miles away. Across 39 rated companies, the average public rating is 4.4 stars.
Companies are shown by relevance and distance from Raleigh. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Three nearest companies, miles away | 2.1, 2.6, 3.1 |
|---|---|
| Name refrigeration work in their listing | 13 |
| Refrigerator repair in their categories | 12 |
| Repair companies inside 30 miles | 60 |
| Open on Saturdays (per listing) | 33 |
| With 4.5+ stars and at least 10 reviews | 24 |
The leading options for Raleigh are PRN Appliance Repair (5.0 miles away, 5.0 stars from 35 reviews); Mr. Appliance of Cary (9.1 miles away, based in Cary, 4.9 stars from 1,970 reviews, lists Saturday hours); Sears Appliance Repair (2.1 miles away, 4.7 stars from 199 reviews, lists Saturday hours); Sears Appliance Repair (4.6 miles away, 4.6 stars from 212 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- Heavy frost on the back wall or around the door
- Freezer runs constantly but stays warm
Inside an Ice Maker Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Raleigh and freezer repair in Raleigh.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- When the water filter was last changed
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
Around Raleigh
Most ice maker calls in Raleigh come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near Raleigh
- Can you get the ice maker assembly or valve for my model quickly?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Raleigh, NC
How do I find a technician who knows Samsung ice makers?
Is my Samsung ice maker worth repairing?
What causes heavy frost buildup?
Other Refrigeration Repair in Raleigh
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.