Whirlpool owners in Roanoke usually want two things from a repair company: experience with the brand and quick access to parts. The Roanoke list starts with companies that name Whirlpool, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Whirlpool, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Whirlpool Ice Makers Near Roanoke
We found 17 appliance repair companies within 30 miles of Roanoke. 9 of them are based in Roanoke itself, and the rest are spread across Christiansburg (2), Vinton (1), and Salem (1). Distances run up to about 26 miles. No company within 90 miles of Roanoke mentions Whirlpool by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: GE Appliance Services, around 1.0 miles out. Across 14 rated companies, the average public rating is 3.7 stars.
Companies are shown by relevance and distance from Roanoke. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 7 |
|---|---|
| Repair companies inside 30 miles | 17 |
| Name refrigeration work in their listing | 7 |
| Rated 4.5 stars or higher (10+ reviews) | 3 |
| Distance to the three closest (mi) | 1.0, 1.1, 2.9 |
| Listed as refrigerator repair | 5 |
First up for Roanoke: Peerless Appliance Services (4.9 miles away, 4.9 stars from 1,204 reviews); Sears Appliance Repair (2.9 miles away, 4.1 stars from 371 reviews, lists Saturday hours); Affordable Appliances Repair and Sales LLC (2.9 miles away, 4.8 stars from 35 reviews, lists Saturday hours); Sub-Zero Refrigeration (3.3 miles away, based in Vinton).
Which Whirlpool Ice Maker Do You Have?
Know which Whirlpool ice maker you have before you call: Whirlpool sells dual ice makers, in-freezer ice maker, in-door ice maker, and 15-inch built-in standalone ice maker. Freezer styles include side-by-side refrigerator, top-freezer refrigerator, French door refrigerator (bottom freezer), and upright freezer.
Whirlpool Lines Technicians Work On
How Whirlpool Ice Makers and Freezers Work
Whirlpool's standalone ice makers circulate water over a freezing plate, release the ice sheet onto a cutter grid, drain the mineral-laden water each cycle, and store cubes in an unrefrigerated bin where some melting is normal. Source: Whirlpool - How Your Ice Maker Works (ice maker use and care guide W11256912)
The freestanding ice makers need 30 to 120 psi of water pressure, a room above 45°F, and production drops in rooms over 90°F. Source: Whirlpool Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
Common Whirlpool Ice Maker and Freezer Problems
- Ice clumping in the bin. Break up clumps with a plastic utensil, check that nothing blocks the freezer door gasket, clean the bin and confirm the freezer is set near 0°. Source: Whirlpool Product Help - Ice Clumping in Ice Bin - Refrigerator
- Freestanding ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the drain cap is tight on the water pan and run the cleaning cycle. Source: Whirlpool Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
Reading a Whirlpool Error Code
| Code | What it means |
|---|---|
| PO | Power outage alert: power was lost and the freezer warmed to about 18°F or higher. Source: Whirlpool Product Help - PO Error Code - Refrigerator |
Signs Your Whirlpool Ice Maker Needs a Technician
- Ice clumping in the bucket
- Ice maker clicks or hums but does not fill
- Small, hollow or misshapen cubes
What Gets Fixed on a Roanoke Ice Maker Call
More local options for any brand: ice maker repair in Roanoke and freezer repair in Roanoke.
Owner Care for Whirlpool Ice Makers
- Run the cleaning cycle on a freestanding ice maker with one 16-ounce bottle of ice machine cleaner when the cleaning light comes on, at least every 9 months, or every 6 months with hard water. Source: Whirlpool Product Help - Why the Freestanding Ice Maker Should be Cleaned?
- Clean the ice bin with water and a soft cloth and dry it fully before putting it back, since ice particles left in a dirty bin cause clumping. Source: Whirlpool Product Help - Ice Clumping in Ice Bin - Refrigerator
Brand guides: Whirlpool Ice Maker Not Working: Causes and Fixes.
Whirlpool Repair Cost Ranges
A Whirlpool ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
Local Notes for Roanoke
Most ice maker calls in Roanoke come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Hiring a Repair Company in Roanoke
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you also repair the water dispenser and supply line?
- How often do you repair Whirlpool ice makers, including door-mounted ones?
Whirlpool Ice Maker & Freezer Repair FAQs: Roanoke, VA
What causes heavy frost buildup?
Can the same technician fix my Whirlpool chest or upright freezer?
How do I reset my ice maker?
Is my Whirlpool ice maker worth repairing?
Other Refrigeration Repair in Roanoke
Whirlpool Ice Maker & Freezer Repair Near Roanoke
Before you call, find the model and serial number on your Whirlpool refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.