If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Green list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Green
Within 60 miles of Green there are 12 appliance repair companies in our data. Other nearby bases include Roseburg (4), Grants Pass (3), and Coos Bay (2). The farthest listed company is about 52 miles out. Nearest on the list: Umpqua Appliance, around 2.3 miles out. None of the repair companies near Green name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Rated companies nearby average 4.5 stars across 12 businesses. Because the nearest shops are farther out, ask each company whether Green is inside its regular service area.
Companies are shown by relevance and distance from Green. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention refrigerators, freezers or ice makers | 4 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 5 |
| Three nearest companies, miles away | 2.3, 4.5, 4.9 |
| Name ice maker work | 1 |
| Companies within 60 miles | 12 |
| Listed as refrigerator repair | 3 |
| Listing Saturday hours | 6 |
At the top of the Green list: Sears Appliance Repair (6.2 miles away, based in Roseburg, 4.6 stars from 90 reviews, lists Saturday hours); Umpqua Appliance (2.3 miles away, based in Winston, 4.8 stars from 529 reviews); Ken Dow's Appliance Repair (4.5 miles away, based in Roseburg, 4.1 stars from 56 reviews); Restore Appliances LLC (5.4 miles away, based in Roseburg, 4.2 stars from 85 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker, and each one fails in its own way. On the freezer side, Samsung sells side-by-side refrigerator, 4-Door Flex refrigerator, top-freezer refrigerator, and convertible upright freezer.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Food is soft or ice cream will not stay firm
- Clicking, buzzing or a loud fan
- Freezer is too cold and freezing everything solid
What a Freezer Technician Checks
Compare with technicians who work on every brand: ice maker repair in Green and freezer repair in Green.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- When the water filter was last changed
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
What Green Owners Should Know
Most ice maker calls in Green come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Oregon has no license issued specifically for appliance repair that we could confirm, but anyone installing or servicing liquefied petroleum (LP) gas appliances needs an LP gas fitter license from the Oregon State Fire Marshal. Source: Liquefied Petroleum Gas licensing (Oregon State Fire Marshal)
In Oregon, you can check a license with the Oregon Construction Contractors Board Contractor/License Search or report a problem to the Oregon Department of Justice, Consumer Protection.
How to Choose a Freezer and Ice Maker Technician Near Green
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What guarantee do you give on parts and labor?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Green, OR
What should I do about a Samsung error code?
Which Green technicians work on Samsung?
Is my Samsung ice maker worth repairing?
Other Refrigeration Repair in Green
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Green technician whether to look at water supply, cold air or the Samsung ice maker itself.