If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Medford OR
9 repair companies serve Medford from within 60 miles. 4 of them are based in Medford itself, and other nearby bases include Grants Pass (3) and Klamath Falls (2). Distances run up to about 58 miles. None of the repair companies near Medford name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Just-in Time Appliance Repair is the nearest, roughly 1.3 miles from Medford. Across 9 rated companies, the average public rating is 4.6 stars. Medford is a smaller market, so expect a longer drive and ask whether a trip charge applies.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Companies within 60 miles | 9 |
|---|---|
| Refrigerator repair in their categories | 2 |
| Listing Saturday hours | 6 |
| Distance to the three closest (mi) | 1.3, 1.3, 1.3 |
| With 4.5+ stars and at least 10 reviews | 7 |
| Name refrigeration work in their listing | 2 |
At the top of the Medford list: Sears Appliance Repair (24.3 miles away, based in Grants Pass, 4.2 stars from 125 reviews, lists Saturday hours); C&R Appliance Services (1.8 miles away, 4.8 stars from 438 reviews); Just-in Time Appliance Repair (1.3 miles away, 4.8 stars from 233 reviews, lists Saturday hours); Interstate Appliance Service (1.3 miles away, 4.5 stars from 33 reviews).
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- An error code or temperature alarm
- Freezer runs constantly but stays warm
- Chest freezer exterior feels hot to the touch for a long time
What a Freezer Technician Checks
Compare with technicians who work on every brand: ice maker repair in Medford and freezer repair in Medford.
Owner Care for Samsung Ice Makers
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- The brand, model and serial number from the label inside the fresh-food section
- Whether the ice maker is in the door, in the freezer or both
Local Notes for Medford
Most ice maker calls in Medford come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Oregon has no license issued specifically for appliance repair that we could confirm, but anyone installing or servicing liquefied petroleum (LP) gas appliances needs an LP gas fitter license from the Oregon State Fire Marshal. Source: Liquefied Petroleum Gas licensing (Oregon State Fire Marshal)
In Oregon, you can check a license with the Oregon Construction Contractors Board Contractor/License Search or report a problem to the Oregon Department of Justice, Consumer Protection.
How to Choose a Freezer and Ice Maker Technician Near Medford
- Do you also repair the water dispenser and supply line?
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Medford, OR
Why is my Samsung refrigerator showing a code?
Should I repair or replace my Samsung refrigerator?
Which Medford technicians work on Samsung?
Do you work for Samsung?
Other Refrigeration Repair in Medford
Samsung Ice Maker & Freezer Repair Near Medford
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.