Most Samsung ice maker and freezer repairs in Portland involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. The Portland list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Portland OR
40 repair companies serve Portland from within 30 miles. 32 list an address in Portland, and other nearby bases include Vancouver (4), Milwaukie (3), and Happy Valley (1). The farthest listed company is about 7 miles out. Appliance Repair Service Lab is the nearest, roughly 0.8 miles from Portland. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. The 35 rated companies in range average 4.7 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Distance to the three closest (mi) | 0.8, 1.1, 1.1 |
|---|---|
| Name refrigeration work in their listing | 14 |
| Open on Saturdays (per listing) | 39 |
| Rated 4.5 stars or higher (10+ reviews) | 22 |
| Repair companies inside 30 miles | 60 |
| Listed as refrigerator repair | 14 |
Closest matches for Portland: Samsung Washer & Dryer Repair Gresham (10.4 miles away, based in Gresham, 5.0 stars from 38 reviews, lists Saturday hours); HVAC & Appliance Repair Guys (4.0 miles away, 4.8 stars from 93 reviews, lists Saturday hours); Fuse HVAC & Appliance Repair (2.0 miles away, 5.0 stars from 173 reviews); Appliance Repair Service Lab (0.8 miles away, 5.0 stars from 261 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker. On the freezer side, Samsung sells French door refrigerator (bottom freezer), 4-Door Flex refrigerator, convertible upright freezer, and top-freezer refrigerator.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice clumping in the bucket
- Small, hollow or misshapen cubes
- Ice maker or ice compartment frozen over
Inside an Ice Maker Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Portland and freezer repair in Portland.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
- When the water filter was last changed
Freezer and Ice Maker Notes for Portland, OR
Most ice maker calls in Portland come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Oregon has no license issued specifically for appliance repair that we could confirm, but anyone installing or servicing liquefied petroleum (LP) gas appliances needs an LP gas fitter license from the Oregon State Fire Marshal. Source: Liquefied Petroleum Gas licensing (Oregon State Fire Marshal)
In Oregon, you can check a license with the Oregon Construction Contractors Board Contractor/License Search or report a problem to the Oregon Department of Justice, Consumer Protection.
Questions to Ask a Portland Repair Technician
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Portland, OR
How do I reset my ice maker?
Can the same technician fix my Samsung chest or upright freezer?
Why is my Samsung refrigerator showing a code?
What causes heavy frost buildup?
Related Repair Pages for Portland
Samsung Ice Maker & Freezer Repair Near Portland
Write down any code or light your Samsung display shows and when it appears. It helps a Portland technician bring the right parts.