If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Eagle Point list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Eagle Point
12 repair companies serve Eagle Point from within 60 miles. The rest are spread across Medford (4), Grants Pass (3), and Klamath Falls (2). Distances run up to about 60 miles. None of the repair companies near Eagle Point name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Surgeon Family Appliance is the nearest, roughly 9.6 miles from Eagle Point. Across 12 rated companies, the average public rating is 4.5 stars. Because the nearest shops are farther out, ask each company whether Eagle Point is inside its regular service area.
Companies are shown by relevance and distance from Eagle Point. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 7 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 8 |
| Repair companies inside 60 miles | 12 |
| Name refrigeration work in their listing | 3 |
| Distance to the three closest (mi) | 9.6, 10.1, 10.6 |
| Listed as refrigerator repair | 2 |
| Mention ice makers | 1 |
Closest matches for Eagle Point: Sears Appliance Repair (26.0 miles away, based in Grants Pass, 4.2 stars from 125 reviews, lists Saturday hours); C&R Appliance Services (10.7 miles away, based in Medford, 4.8 stars from 438 reviews); Just-in Time Appliance Repair (10.6 miles away, based in Medford, 4.8 stars from 233 reviews, lists Saturday hours); Interstate Appliance Service (10.1 miles away, based in Medford, 4.5 stars from 33 reviews).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker. Freezer styles include top-freezer refrigerator, French door refrigerator (bottom freezer), side-by-side refrigerator, and bottom-freezer refrigerator.
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Water leaking from the ice maker or dispenser
- An ice maker light or error code on the display
- Water dispenser works but the ice maker does not
Inside a Freezer Repair Visit
More local options for any brand: ice maker repair in Eagle Point and freezer repair in Eagle Point.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the water dispenser still works
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
Freezer and Ice Maker Notes for Eagle Point, OR
Most ice maker calls in Eagle Point come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Oregon has no license issued specifically for appliance repair that we could confirm, but anyone installing or servicing liquefied petroleum (LP) gas appliances needs an LP gas fitter license from the Oregon State Fire Marshal. Source: Liquefied Petroleum Gas licensing (Oregon State Fire Marshal)
In Oregon, you can check a license with the Oregon Construction Contractors Board Contractor/License Search or report a problem to the Oregon Department of Justice, Consumer Protection.
How to Choose a Freezer and Ice Maker Technician Near Eagle Point
- Do you also repair the water dispenser and supply line?
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Eagle Point, OR
Why is there so much frost in my freezer?
Is there a reset button on my ice maker?
Why is my Samsung refrigerator showing a code?
Do you work for Samsung?
Other Refrigeration Repair in Eagle Point
Samsung Ice Maker & Freezer Repair Near Eagle Point
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Eagle Point technician whether to look at water supply, cold air or the Samsung ice maker itself.