Most Samsung ice maker and freezer repairs in Roanoke Rapids involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. The Roanoke Rapids list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Roanoke Rapids NC
We found 27 appliance repair companies within 60 miles of Roanoke Rapids. 1 list an address in Roanoke Rapids, and the rest are spread across Petersburg (4), Rocky Mount (2), and Youngsville (2). Of those, 1 mentions Samsung by name. The closest is Gordon’s Appliance Repair, LLC, about 1.2 miles away. Across 23 rated companies, the average public rating is 4.2 stars. Roanoke Rapids is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Roanoke Rapids. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Name freezer work | 1 |
|---|---|
| Appliance repair companies in range (60 mi) | 27 |
| Name ice maker work | 1 |
| Mention refrigerators, freezers or ice makers | 5 |
| Open on Saturdays (per listing) | 13 |
| Mention Samsung | 1 |
| Distance to the three closest (mi) | 1.2, 32.9, 33.5 |
| Refrigerator repair in their categories | 5 |
| Rated 4.5 stars or higher (10+ reviews) | 6 |
The leading options for Roanoke Rapids are JB Appliance Solutions (36.9 miles away, based in Nashville, 4.9 stars from 638 reviews); Sears Appliance Repair (32.9 miles away, based in La Crosse, 4.6 stars from 110 reviews, lists Saturday hours); Sears Appliance Repair (33.5 miles away, based in Rocky Mount, 4.4 stars from 129 reviews, lists Saturday hours); Sears Appliance Repair (41.9 miles away, based in Franklin, 4.5 stars from 184 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- No ice at all, or only a few cubes a day
- Ice maker or ice compartment frozen over
- Ice tastes or smells off
Inside a Freezer Repair Visit
Compare with technicians who work on every brand: ice maker repair in Roanoke Rapids and freezer repair in Roanoke Rapids.
Keeping a Samsung Ice Maker and Freezer Running
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
- Any light, code or message on the display
Local Notes for Roanoke Rapids
Most ice maker calls in Roanoke Rapids come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Questions to Ask a Roanoke Rapids Repair Technician
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Roanoke Rapids, NC
How do I reset my ice maker?
Why is my Samsung refrigerator showing a code?
What causes heavy frost buildup?
Why is my ice maker making tiny cubes?
Other Refrigeration Repair in Roanoke Rapids
Samsung Ice Maker & Freezer Repair Near Roanoke Rapids
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Roanoke Rapids technician whether to look at water supply, cold air or the Samsung ice maker itself.