A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Henderson, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Henderson NC
Our data shows 12 appliance repair companies inside a 30-mile radius of Henderson. 1 of them are based in Henderson itself, and the rest are spread across Wake Forest (3), Youngsville (2), and Oxford (1). Distances run up to about 29 miles. No company within 90 miles of Henderson mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Quick Fix Appliance Sales and Service, around 0.9 miles out. Across 12 rated companies, the average public rating is 4.3 stars.
Companies are shown by relevance and distance from Henderson. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Distance to the three closest (mi) | 0.9, 6.8, 19.5 |
|---|---|
| Listing Saturday hours | 4 |
| Mention refrigerators, freezers or ice makers | 1 |
| Repair companies inside 30 miles | 12 |
| Rated 4.5 stars or higher (10+ reviews) | 5 |
Closest matches for Henderson: Douglas Ray Refrigeration (24.2 miles away, based in Wake Forest, 4.1 stars from 17 reviews); Quick Fix Appliance Sales and Service (0.9 miles away, 4.4 stars from 64 reviews, lists Saturday hours); Ifix Appliances LLC (25.9 miles away, based in Raleigh, 4.8 stars from 305 reviews, lists Saturday hours); The Fix - Tech Repair in Walmart Wake Forest (26.6 miles away, based in Wake Forest, 4.8 stars from 128 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). Freezer styles include side-by-side refrigerator, convertible upright freezer, bottom-freezer refrigerator, and French door refrigerator (bottom freezer).
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- No ice at all, or only a few cubes a day
- An ice maker light or error code on the display
- Ice maker clicks or hums but does not fill
What Gets Fixed on a Henderson Ice Maker Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Henderson and freezer repair in Henderson.
Keeping a Samsung Ice Maker and Freezer Running
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
Local Notes for Henderson
Most ice maker calls in Henderson come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near Henderson
- Can you give a written estimate before ordering parts?
- What guarantee do you give on parts and labor?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Henderson, NC
Why are my ice cubes small or hollow?
Can the same technician fix my Samsung chest or upright freezer?
What should I do about a Samsung error code?
Other Refrigeration Repair in Henderson
Samsung Ice Maker & Freezer Repair Near Henderson
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.