Samsung owners in Jackson usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Jackson, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Jackson
Within 60 miles of Jackson there are 22 appliance repair companies in our data. 1 of them are based in Jackson itself, and the rest are spread across Paducah (4), Marion (2), and Poplar Bluff (2). The closest is L & K Used and New Appliances and Service, about 3.7 miles away. 1 of them mentions Samsung in their listing or website. Rated companies nearby average 4.4 stars across 21 businesses. Because the nearest shops are farther out, ask each company whether Jackson is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Mention freezers | 1 |
|---|---|
| Mention ice makers | 1 |
| Mention Samsung | 1 |
| Appliance repair companies in range (60 mi) | 22 |
| Rated 4.5 stars or higher (10+ reviews) | 6 |
| Three nearest companies, miles away | 3.7, 7.4, 24.0 |
| Listed as refrigerator repair | 9 |
| Listing Saturday hours | 14 |
| Mention refrigerators, freezers or ice makers | 11 |
First up for Jackson: Sears Appliance Repair (7.4 miles away, based in Cape Girardeau, 4.5 stars from 146 reviews, lists Saturday hours); Sears Appliance Repair (27.4 miles away, based in Perryville, 4.6 stars from 132 reviews, lists Saturday hours); Mr. Appliance of Poplar Bluff, Cape Girardeau and Farmington (59.5 miles away, based in Poplar Bluff, 4.9 stars from 551 reviews); Mid America Services (34.1 miles away, based in Carbondale, 4.3 stars from 155 reviews).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way. Freezer styles include French door refrigerator (bottom freezer), convertible upright freezer, bottom-freezer refrigerator, and 4-Door Flex refrigerator.
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice will not dispense even though the bucket is full
- An ice maker light or error code on the display
- Small, hollow or misshapen cubes
What Gets Fixed on a Jackson Ice Maker Call
More local options for any brand: ice maker repair in Jackson and freezer repair in Jackson.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
What Jackson Owners Should Know
Most ice maker calls in Jackson come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Missouri, you can report a problem to the Missouri Attorney General's Office, Consumer Protection.
Questions to Ask a Jackson Repair Technician
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you get the ice maker assembly or valve for my model quickly?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Jackson, MO
Why is there so much frost in my freezer?
Do you repair Samsung standalone freezers too?
How do I find a technician who knows Samsung ice makers?
What should I do about a Samsung error code?
Related Repair Pages for Jackson
Samsung Ice Maker & Freezer Repair Near Jackson
Write down any code or light your Samsung display shows and when it appears. It helps a Jackson technician bring the right parts.