If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Charleston list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near Charleston
22 repair companies serve Charleston from within 60 miles. The rest are spread across Paducah (7), Union City (2), and Benton (2). Distances run up to about 59 miles. None of the repair companies near Charleston name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Radiance Appliance Repair Miner, about 11.9 miles away. Rated companies nearby average 4.2 stars across 22 businesses. Charleston is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Charleston. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Name refrigeration work in their listing | 8 |
|---|---|
| Mention freezers | 1 |
| Companies within 60 miles | 22 |
| Listed as refrigerator repair | 6 |
| Open on Saturdays (per listing) | 12 |
| With 4.5+ stars and at least 10 reviews | 4 |
| Three nearest companies, miles away | 11.9, 13.4, 25.5 |
Closest matches for Charleston: Sears Appliance Repair (29.4 miles away, based in Cape Girardeau, 4.5 stars from 146 reviews, lists Saturday hours); Sears Appliance Repair (42.5 miles away, based in Malden, 4.9 stars from 27 reviews, lists Saturday hours); Appliance Help Center (36.0 miles away, based in Paducah, 4.4 stars from 65 reviews); Radiance Appliance Repair Miner (11.9 miles away, based in Miner, 5.0 stars from 3 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). Freezer styles include convertible upright freezer, bottom-freezer refrigerator, top-freezer refrigerator, and side-by-side refrigerator.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Clicking, buzzing or a loud fan
- Food is soft or ice cream will not stay firm
- Heavy frost on the back wall or around the door
Inside a Freezer Repair Visit
More local options for any brand: ice maker repair in Charleston and freezer repair in Charleston.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
Freezer and Ice Maker Notes for Charleston, MO
Most ice maker calls in Charleston come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Missouri, you can report a problem to the Missouri Attorney General's Office, Consumer Protection.
How to Choose a Freezer and Ice Maker Technician Near Charleston
- Is your company licensed where my state requires it, and insured?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Charleston, MO
Which Charleston technicians work on Samsung?
How do I reset my ice maker?
Do you work for Samsung?
Other Refrigeration Repair in Charleston
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.